Mixed Reviews Highlight Strengths and Weaknesses of One.com
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Mixed Reviews Highlight Strengths and Weaknesses of One.com

One.com has received mixed reviews, highlighting both exceptional customer service and significant issues. Many users praise the quick response times and helpful support staff, especially in resolving technical issues. However, some customers have experienced serious problems, such as account closures without warning and difficulties with the email system. While several reviews commend the friendly and effective technical support, others express frustration over inadequate resolutions and challenges with user-friendliness for less tech-savvy individuals. Overall, One.com displays strengths in customer service yet faces criticism regarding its operational reliability and accessibility.

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Custom Date - Oct 04, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Smidig support och trevlig

    Smidig support och trevlig

    Sentiment
    • Positive
    Content
    • Customer Support
    Sep 23, 2024
  • Easy and great help from support

    Easy and great help from support

    Sentiment
    • Positive
    Content
    • Customer Support
    Sep 22, 2024
  • Quick response

    Quick response

    Sentiment
    • Positive
    Content
    • Response Time
    Sep 22, 2024
  • Quick

    Quick and spot on support, very good.

    Sentiment
    • Positive
    Content
    • Response Time
    Sep 21, 2024
  • Helt topp kundeservice.

    Helt topp kundeservice.

    Sentiment
    • Positive
    Content
    • Customer Support
    Sep 20, 2024
  • Enkelt & smidigt med bra priser!

    Enkelt & smidigt med bra priser!

    Sentiment
    • Positive
    Content
    • Service Quality
    Sep 19, 2024
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Sentiment Analysis (of 30 reviews)
56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for one.com  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Digital Marketers, UX/UI Designers, Business Analysts, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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