Nordic Catch: Fresh Seafood, Exceptional Customer Service
Unlock Nordic Catch's Seafood Excellence Insights
Nordic Catch receives overwhelming praise for its fresh and delicious seafood offerings, with a strong emphasis on top-notch customer service. Customers highlight the quality and freshness of the fish, seamless ordering process, and the knowledge and friendliness of salesmen at various farmers markets. While some mention delays in delivery, the exceptional customer service in resolving issues stands out. The company's commitment to quality and service shines through in the reviews, earning them high recommendations and repeat customers.
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The most important aspect to me is defined by the product delivered. And, the fish is exceptional! First time order. Fantastic experience. :)
Sentiment
Positive
Content
Freshness and Quality of Fish
Apr 08, 2024
Customer service was outstanding, However...
Customer service was outstanding. Julian went above and beyond the norm to expedite my order.I would have rated this experience Five Stars, but the Wagyu filets were not fully frozen (they were shipped from less than 100 miles away, and I paid for the upgraded wrap to keep them frozen), and the quality of the cut does not appear to be anywhere near the others I have purchased (in all fairness, the others were picture perfect—just like the photo in your ad).
Sentiment
Positive
Content
Satisfaction with Ordering Process
Apr 04, 2024
Nordic catch is my go-to for fresh…
Nordic catch is my go-to for fresh seafood. The order process is always seamless and customer service goes above and beyond. Shoutout to Julian - he’s the best!
Sentiment
Positive
Content
Customer Service Excellence
Mar 29, 2024
Consistency and excellence.
Fish is consistently delicious, service convenient, and the staff is so friendly. We feel lucky to have your business available to us.
Sentiment
Positive
Content
Freshness and Quality of Fish
Mar 26, 2024
Amazing products and people!
We tried the salmon and scallops for our first time shopping, both were AMAZING quality and so delicious and fresh. The salesmen we met at the Calabasas Farmer's Market on 3/23 was also amazing... this man knew about every piece of fish he was selling and was super genuine. You could tell he loves the product he's selling.
Sentiment
Positive
Content
Specific Product Praise (e.g., Salmon, Scallops)
Mar 26, 2024
Great product
Great product, fast delivery and helpful people when I call!
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Nordic Catch based on online reviews collected from Trustpilot. The analysis helps Seafood Retailers, Market Analysts, Supply Chain Managers, Customer Service Trainers, Food Service Consultants to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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