Mr. Supply: Good Prices, Fast Delivery, Excellent Service
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Mr. Supply: Good Prices, Fast Delivery, Excellent Service

Mr. Supply receives praise for its good prices, fast delivery, and excellent service from satisfied customers. However, some issues with shipping timelines are highlighted in a few reviews. Overall, customers appreciate the wide selection, fair pricing, and ease of shopping experience, making Mr. Supply a top choice for future purchases.

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  • Retail Managers
  • Supply Chain Analysts
  • Customer Service Managers
  • Marketing Professionals
  • E-commerce Strategists

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Custom Date - May 18, 2024
Featured Content
  • By far the best prices for what I…

    By far the best prices for what I needed, quick delivery and everything arrived nicely secure. I will definitely consider them one of my future, regular suppliers!

    Sentiment
    • Positive
    Content
    • Return Customer and Future Consideration
    Jan 14, 2024
  • Easy to use website

    Easy to use website. Good prices. Fast shipping.

    Sentiment
    • Positive
    Content
    • Good Prices and Selection
    Dec 25, 2023
  • Simple

    Simple, easy ordering process and the product arrived the next day.

    Sentiment
    • Positive
    Content
    • Ordering Process and Website Experience
    Dec 23, 2023
  • Unfulfilled promise

    I ordered two small light switches that were missing from our apartment's bathroom. We had a holiday party with 100 guests scheduled, and we turned to MrSupply to provide the parts. We paid an additional fee, which was ten times the price of the parts themselves, to ensure they would arrive at our home before 10:30 AM on the day of the party. Unfortunately, the parts did not arrive until after 10 PM, long after the party had ended. I am hopeful that the company will uphold their commitment and refund the extra charges for expedited delivery, as they did not meet their promised timeline. Stay tuned for more updates.

    Sentiment
    • Negative
    Content
    • Shipping Issues and Delays
    Dec 20, 2023
  • Exact match

    I got very helpful information when I called and was able to verify correct retaining clips for a recessed light.. I ordered on line and the parts arrived in several days and were an exact match.

    Sentiment
    • Positive
    Content
    • Product Quality and Description Accuracy
    Dec 16, 2023
  • Easy ordering online

    Easy ordering online, great selection. Shipment arrived quickly. Very happy with the product and overall service.

    Sentiment
    • Positive
    Content
    • Fast Shipping and Delivery
    Nov 25, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Mr. Supply  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Supply Chain Analysts, Customer Service Managers, Marketing Professionals, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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