MoneyLion: Mixed Reviews Highlighting High Interest Rates and Security Concerns
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MoneyLion: Mixed Reviews Highlighting High Interest Rates and Security Concerns

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Mixed reviews for MoneyLion reveal concerns about high interest rates, account freezes, customer service issues, security doubts, and difficulty in closing accounts. Some users praise the app's transparency and helpfulness, while others express frustration with instacash limits, loan payment bugs, and account closures without proper explanations.

Source: Trustpilot Reviews of MoneyLion 

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Customer Feedback Analysis of MoneyLion 

Uncover insights with our MoneyLion customer feedback report: high interest, security issues, and more for better business strategies.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • I cannot delete my account

    I cannot delete my account. Spoke to customer service. Moneylion never let you delete your account even though customer want to and they keep customer's information. There is no choice for customer. Awful.

    Sentiment
    • Negative
    Content
    • Account Closure and Access
    Mar 08, 2024
  • MoneyLion holds and shares your data

    MoneyLion representatives told me that my account cannot be permanently deleted for five years, leaving them to hold on to my personal information in the mean time.

    Sentiment
    • Negative
    Content
    • Account Security and Privacy
    Jan 30, 2024
  • GREAT APP REAL PERSON

    LOVE THIS APP. HAS BEEN VERY HELPFUL IN MY TIME OF NEED

    Sentiment
    • Positive
    Content
    • Overall App Experience
    Jan 19, 2024
  • SCAM SCAM SCAM

    SCAM SCAM SCAM, STAY AWAY FROM THIS SCAMBAGS,EVERYTHING ABOUT MONEY LION IS LIE,WRONG,NOTHING WORKS WELL, PAYMENTS,DEPOSITE EVERY SINGLE THING

    Sentiment
    • Negative
    Content
    • Fraudulent Activity Concerns
    Dec 12, 2023
  • Used to think it was good place but no…

    Used to think it was good place but no the f****** nickel dime you to death and tell you got money and then you don't get it don't try itHave acct with him with them for 4 years and he suckTRY YOU'LL REGRET DO NOT

    Sentiment
    • Negative
    Content
    • Overall App Experience
    Dec 11, 2023
  • MoneyLion Transperant

    MoneyLion just offers a Transparent atmosphere on the website, well built, enough and not to much on the site, Fees are very acceptable, and always there. MoneyLion just offers service not common today. Well Done.

    Sentiment
    • Positive
    Content
    • Transparency and Fees
    Nov 24, 2023
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Sentiment Analysis (limited preview)
-22 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MoneyLion  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Product Managers, Customer Experience Strategists, Risk Management Professionals, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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