Mixed Customer Sentiments and Feature Requests for Mojo App
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Mixed Customer Sentiments and Feature Requests for Mojo App

Customers have mixed feelings about the Mojo app, with some praising its features and ease of use while others express disappointment over glitches, lack of music options, and subscription issues. Several users mention problems with payments and unauthorized charges. Despite positive comments on the app's functionality, a common request is for more template variety, longer templates, and updated audio options to stay relevant. Users also point out glitches during editing and exporting processes, impacting their overall experience. Overall, there is a need for improved customer support, bug fixes, and consistent updates to meet users' expectations.

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Custom Date - May 21, 2024
Featured Content
  • Horrible! Freezes and doesnt work at all

    I literally paid $15 just to get ripped off and didn't work at all. I remember a while ago
    this app used to work but now it definitely doesn't I would avoid it at all costs.
    it freezes and then kicks you out no matter what

    Sentiment
    • Negative
    Content
    • Glitches and Technical Problems
    Apr 18, 2024
  • Log in problem

    I used this app on other devices(androids), and I love it. but can’t log in or go premium or even contact support in app. Anyone have the same problem? The log in button does nothing and can’t go premium

    Sentiment
    • Positive
    Content
    • Glitches and Technical Problems
    Apr 13, 2024
  • Bella

    You guys are the best. I love your app. It helps me out so much with my videos. Thank you thank you!!

    Sentiment
    • Positive
    Content
    • App Performance
    Mar 25, 2024
  • Thank you

    This application it’s amazing, affordable, and friendly to use.

    Sentiment
    • Positive
    Content
    • App Pricing and Value
    Mar 19, 2024
  • Terrible app!

    They offered a 7 day free trial and I canceled it way before the free trial ended, but somehow they are still trying to charge me full price ! Very upset , so misleading

    Sentiment
    • Negative
    Content
    • Subscription and Payment Issues
    Mar 19, 2024
  • Something is wrong

    Application after installation has glitches. Without payment ( just to try for free one time ) doesn’t work at all. Waste of time

    Sentiment
    • Negative
    Content
    • Glitches and Technical Problems
    Mar 08, 2024
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Sentiment Analysis (of 30 reviews)
57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Mojo: Reels & Video Captions based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, User Experience Designers, Digital Marketers, Customer Support Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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