Simpalo Snacks: Positive Customer Service, Quick Deliveries, and Quality Snack Variety
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Simpalo Snacks: Positive Customer Service, Quick Deliveries, and Quality Snack Variety

Simpalo Snacks receives positive feedback for its customer service, quick deliveries, snack variety, and quality. Customers appreciate the ease of ordering, great taste, and healthy options. Some mention minor issues like missing items, high prices, and occasional quality control problems. Overall, the company is praised for its responsiveness to problems and unique snack offerings.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • There was a nice variety of snacks

    There was a nice variety of snacks, but for how little they were the prices were a bit high. I wish there was a discount if you purchased a lot of one item.

    Sentiment
    • None
    Content
    • Price and Value
    Jan 29, 2024
  • Recommend 10/10

    Our rep (Jen) was patient with my questions, timely, and accommodating. The snack selection process was simple and the variety was great! We will definitely order again.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 19, 2024
  • Perfect Office Snacks

    Quality of product, customer service, communication and delivery are excellent with Simpalo Snacks! We received 2 orders per month and have no type of complaints! Thank you!

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 22, 2023
  • Easy to navigate

    Easy to navigate. Great job listing allergens

    Sentiment
    • Positive
    Content
    • Snack Quality
    Nov 20, 2023
  • They are responsive with issues

    They are responsive with issues. The snacks are unique. I love the steamed veggies like the artichokes and asparagus!!!

    Sentiment
    • Positive
    Content
    • Snack Quality
    Nov 07, 2023
  • Good snack choices

    Good snack choices, quick shipping. Could use a bit of a refresh on website UI with more filter options, but it was still useable and quick to go through the snack list.

    Sentiment
    • Positive
    Content
    • Ordering Experience
    Oct 26, 2023
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Simpalo Snacks  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Developers, Customer Service Executives, Supply Chain Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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