Mixed Customer Feedback for Ruby Love: Quality Products, Shipping Delays, Customer Service Concerns
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Mixed Customer Feedback for Ruby Love: Quality Products, Shipping Delays, Customer Service Concerns

Mixed reviews for Ruby Love with customers praising product quality and effectiveness while highlighting issues with backorders, shipping delays, and poor customer service. Some positive experiences with helpful customer service representatives were noted, but several complaints regarding lack of communication, refund delays, and sizing issues were prevalent.

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Custom Date - May 29, 2024
Featured Content
  • Thanks to Ann for helping me with my…

    Thanks to Ann for helping me with my order exchange. She was so helpful. Great customer service support .

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 26, 2024
  • Two thumbs up

    Affordable. reliable, high quality and teenager approved!

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Feb 08, 2024
  • 12 year old approved

    My daughter absolutely loves her Rubys. They keep her from having embarassing leaks at school. She's very active, and can participate in her sports without worry.

    Sentiment
    • Positive
    Content
    • Hygiene and Comfort
    Feb 08, 2024
  • My daughter loves this product !

    We love the company and the product ! It’s always such good product and fast service !

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 08, 2024
  • We love Ruby Love

    We love Ruby Love! We have bathing suits and period panties. All are wonderful.

    Sentiment
    • Positive
    Content
    • Product Variety and Availability
    Jan 31, 2024
  • Our family loves the swimwear

    Our family loves the swimwear; it’s made summer so much more fun!

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Jan 11, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-22 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Ruby Love  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Developers, Customer Service Trainers, Market Researchers, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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