State Plaza Hotel Washington DC: Clean Rooms, Friendly Staff, Central Location
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State Plaza Hotel Washington DC: Clean Rooms, Friendly Staff, Central Location

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2117 E St NW, Washington, DC 20037, United States

State Plaza Hotel in Washington DC offers clean and spacious rooms, some with kitchenettes, providing convenience for families. Guests appreciate the friendly and helpful staff, as well as the hotel's central location near popular tourist attractions. However, some complaints include outdated room amenities, noisy surroundings, and issues with heating systems. Overall, the hotel's value lies in its proximity to key sites like the Lincoln Memorial and the National Mall.

Source: Google Business Reviews of State Plaza Hotel

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Customer Feedback Analysis of State Plaza Hotel

Discover insights from our State Plaza Hotel review analysis on room quality, staff service, and more for strategic planning.

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  • Good and affordable hotel situated in central area. I was really surprised that the rooms had kitchenettes which is great when you are traveling with kids.Rooms: Rooms had kitchenettes.

    Sentiment
    • Positive
    Content
    • Room Amenities and Cleanliness

  • Great service, big and clean rooms.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Clean room, friendly staff, comfy bed.Rooms: Loved it.Nearby activities: National MallWalkability: 6 minute walk

    Sentiment
    • Positive
    Content
    • Room Size and Facilities

  • ื”ืžืœื•ืŸ ืฉืงื˜ ื•ืžืžื•ืงื ื‘ืžืจื—ืง ื”ืœื™ื›ื” ืงืฆืจ ืœืžืจื‘ื™ืช ืืชืจื™ ื”ืชื™ื™ืจื•ืช ื”ืคื•ืคื•ืœืจื™ื™ื, ื”ืžืœื•ืŸ ืืžื ื ืœื ื—ื“ื™ืฉ ื•ืžื•ื“ืจื ื™ ืืš ื”ื•ื ื‘ื›ืœ ื–ืืช ื ืงื™ ืžืื•ื“ ื•ื”ืฆื•ื•ืช ืื“ื™ื‘ ื•ืฉืžื— ืœืขื–ื•ืจ

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Nice location. Easy walk to places. Very nice size rooms. Great staff.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Bra lรคge, utmรคrkt service och stort och trevligt rum

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service
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Sentiment Analysis (limited preview)
60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for State Plaza Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Consultants, Marketing Professionals, Customer Experience Analysts, Tourism Development Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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