Holiday Inn Washington-Central: Prime Location, Comfortable Rooms & Friendly Staff
Unlock Insights: Holiday Inn Washington-Central Customer Feedback Report

Holiday Inn Washington-Central: Prime Location, Comfortable Rooms & Friendly Staff

1501 Rhode Island Ave NW, Washington, DC 20005, United States

Prime location near major tourist attractions and convention center. Comfortable rooms with friendly staff. Mixed reviews on room size, maintenance, and noise levels. Some guests experienced issues with cleanliness and encountered mice in rooms. On-site Johnny Rockets restaurant. Good value for shorter stays. High emphasis on hotel location, staff friendliness, and room comfort.

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  • Travel Industry Analysts
  • Customer Experience Specialists
  • Marketing Professionals
  • Hotel Investors

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Popular Phrases (of 30 reviews)
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Featured Content
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  • room was great except the ac unit was exceptionally loud

    Sentiment
    • Positive
    Content
    • Noise Issues

  • Clean well furnished room Nice staff Johnny Rockets in Lobby nice neighborhood. A bit of a trek to Metro

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Maylin is wonderful. She is an excellent front desk.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Worst hotel in DC. Security is not able to help anyone at any time. DO NOT STAY HERE

    Sentiment
    • Negative
    Content
    • Safety and Security

  • Geen nieuw hotel maar met ruime kamers. Bed en douche prima. Dankzij het restaurant een dik Amerikaans ontbijt voor weinig. Staf is aardig. Heb het zwembad niet gebruikt.

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness

  • The Greatest point about this hotel is its location. I walked around to reach to of the places I wanted to cover. Staff is Superb and rooms are value for money.

    Sentiment
    • Positive
    Content
    • Location and Accessibility
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Sentiment Analysis (of 30 reviews)
44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Holiday Inn Washington-Central/White House, an IHG Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Industry Analysts, Customer Experience Specialists, Marketing Professionals, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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