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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
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    • eCommerce Managers
    • Product Managers
    • Customer Service Executives
    • Marketing Analysts
    • Supply Chain Specialists
User Insights on iHerb App: Strengths and Improvement Areas

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The iHerb app receives overwhelmingly positive feedback from users for its user-friendly interface, competitive prices, and wide range of vitamins and supplements. Customers appreciate the quick delivery service and robust rewards program, often citing the convenience of shopping for health products online. While many users laud the app for its variety and ease of use, some express concerns about challenges with refunds and the availability of certain items. Moreover, issues related to updating payment methods have been noted, with suggestions for improvement. In summary, iHerb stands out as a preferred platform for natural supplements, although there are areas for enhancement regarding customer service and operational efficiency.

Source: App Store Reviews of iHerb: Vitamins & Supplements

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Customer Feedback Analysis of iHerb: Vitamins & Supplements

Discover insights from our iHerb App feedback analysis. Learn about strengths and areas for improvement in customer experience.

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Custom Date - Dec 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • אוהבת מאוד !

    ื”ืืคืœื™ืงืฆื™ื” ื”ื–ืืช ื ื”ื“ืจืช ืื ื™ ืžื•ืฆืืช ืืช ืžื” ืฉืื ื™ ืจื•ืฆื” ื‘ืžื—ื™ืจื™ื ื ื•ื—ื™ื ื•ื”ื–ืžืŸ ื”ื’ืขื” ืืœื™ื™ ื”ื•ื ืžื”ื™ืจ

    Sentiment
    • Positive
    Content
    • Pricing
    Aug 13, 2025
  • My go to site for supplements!!!

    I love the sales you run, the ease to shop and the short deliveries. May be try to add a bigger selection of premium supplements. Thank you

    Sentiment
    • Positive
    Content
    • Pricing
    Aug 11, 2025
  • Love this store

    Great products for entire family. Wonderful rewards program.

    Sentiment
    • Positive
    Content
    • Rewards Program
    Aug 10, 2025
  • Out of stock

    Most items I want to reorder and other products are usually unavailable. Though I get notified, I already bought somewhere else. Still my favorite site for healthy clean lifestyle.

    Sentiment
    • Positive
    Content
    • Variety Of Products
    Aug 08, 2025
  • ⭐️EXCELLENT PRODUCT⭐️

    My kids love this,recommend by the doctor .good quality, good ingredients, good taste,good size,good benefits,for the specific age.

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 08, 2025
  • Perfect

    I live in the Aรงores and iHerb by far the best place to shop for natural supplements, etc. Quick shipping and reasonable prices, I have ordered a few times and every time I purchase items I havenโ€™t heard of or go based on other peopleโ€™s reviews. Recommended 100%!!

    Sentiment
    • Positive
    Content
    • Shipping Speed
    Aug 07, 2025
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Sentiment Analysis (limited preview)
86 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for iHerb: Vitamins & Supplements based on online reviews collected from App Store. The analysis helps eCommerce Managers, Product Managers, Customer Service Executives, Marketing Analysts, Supply Chain Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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