Review of an Airline App
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Unlock Key Insights: Turkish Airlines App Review Analysis

Review of an Airline App

The reviews for this app are overall positive, with users noting that it is easy to use and convenient. There are also mentions of some technical issues, such as login problems and errors when trying to check in or manage flights. Despite these issues, the app is praised for its security and speed. However, there are also negative reviews highlighting the app's limitations in booking, seat selection, luggage handling, and communication with the company.

Best for
  • Digital Marketing Specialists
  • Customer Experience Managers
  • Mobile App Developers
  • Product Managers
  • Airline Marketing Professionals

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Preview

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Custom Date - Apr 17, 2024
Featured Content
  • Easy process from start to finish

    Sentiment
    • Positive
    Content
    • Ease of Use
    Nov 27, 2023
  • Very Good. Easy to use

    Sentiment
    • Positive
    Content
    • Ease of Use
    Nov 26, 2023
  • Şu android giriş problemi artık düzelse? Giriş yapıyoruz, oldu gibi gösterip olmuyor

    Sentiment
    • Negative
    Content
    • Android Login Problem
    Nov 25, 2023
  • App gives error when trying to check in or manage flight.

    Sentiment
    • Negative
    Content
    • App Errors
    Nov 23, 2023
  • Cant save passengers for the flight. have to enter all the data for every change

    Sentiment
    • Negative
    Content
    • Booking Issues
    Nov 22, 2023
  • Pretty well done - much better than their Web site

    Sentiment
    • Positive
    Content
    • Convenience
    Nov 22, 2023
  • See All Reviews
Sentiment Analysis
66 Net Promoter
Score
Popular Topics
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Turkish Airlines Flight Ticket - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Digital Marketing Specialists, Customer Experience Managers, Mobile App Developers, Product Managers, Airline Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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