Luxurious Lakefront Experience with Stunning Views and Excellent Service
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Luxurious Lakefront Experience with Stunning Views and Excellent Service

Unlock Key Insights: Sable at Navy Pier Guest Feedback Report

900 E Grand Ave, Chicago, IL 60611, United States

Sable at Navy Pier Chicago, Curio Collection by Hilton offers stunning lake and city views, luxurious rooms, and excellent customer service. Guests highlight the modern, clean rooms with beautiful sunrise views, the convenience of on-site dining and entertainment options, and the secure environment with key card access elevators. However, some mention issues with room cleanliness, rude customer service interactions, and pricey valet parking. Overall, the hotel provides a memorable experience with a focus on comfort and top-notch amenities.

Source: Google Business Reviews of Sable at Navy Pier Chicago, Curio

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Customer Feedback Analysis of Sable at Navy Pier Chicago, Curio

Discover in-depth insights on guest experiences at Sable at Navy Pier, including room quality, service, and amenities.

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  • Rooms have a spectacular view of the lake and city. Beds are comfortable. Only problem is it’s a bit of a walk to get to anything downtown.

    Sentiment
    • Positive
    Content
    • View and Location

  • If you have a convention in the halls... this is literally the best spot. It's pricier because it's at the pier but the views were amazing and honestly I would stay here again!

    Sentiment
    • Positive
    Content
    • View and Location

  • One of the best views in Chicago, great price for a hotel this luxurious in Chicago, I stay here every time I come to Chicago.

    Sentiment
    • Positive
    Content
    • View and Location

  • The room was beautiful with great views of city skyline and morning sunrise on lake. The bed was extremely uncomfortable and hard.

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Modernity

  • Darius was a 100 percent jerk. Would not recommend and would not stay here again. Treated Hilton diamond members with zero respect.

    Sentiment
    • Negative
    Content
    • Staff Friendliness and Service Quality

  • This is a pretty hotel,loved the place.The staff are all friendly.the view is amazing and the bathroom was stunning,I really like it!highly recommend.

    Sentiment
    • Positive
    Content
    • View and Location
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Sentiment Analysis (limited preview)
73 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Sable at Navy Pier Chicago, Curio Collection by Hilton based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Hospitality Consultants, Marketing Professionals, Travel Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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