Luxurious Hotel with Excellent Service and Diverse Dining Options
Unlock Key Insights: NH Collection Dubai Customer Feedback Analysis

Luxurious Hotel with Excellent Service and Diverse Dining Options

Plot No. 220, Palm - Jumeirah - Dubai - United Arab Emirates

NH Collection Dubai The Palm receives high praise for its excellent service, diverse and delicious food offerings, luxurious rooms, and attentive staff. Guests particularly enjoy the beautiful pool with panoramic city views, the convenient location near a shopping mall, and the private beaches. Some minor issues mentioned include crowded beach areas and occasional noise disturbances. Specific staff members like Pratibha, Chef Hesham, and Sherzod are highlighted for their exceptional service and friendliness.

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  • Hotel Managers
  • Tourism Marketing Professionals
  • Customer Experience Analysts
  • Travel Industry Consultants
  • Real Estate Investors focusing on Hospitality

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Consiglio il soggiorno in questo hotel, camere confortevoli, personale gentilissimo, ristorante con ampia scelta, spiaggia molto curata

    Sentiment
    • Positive
    Content
    • Hotel Facilities and Amenities

  • Asbin and Winnie our wait staff have made our stay very special- thank you x

    Sentiment
    • Positive
    Content
    • Staff Service and Friendliness

  • Great hotel, great service. Thank you Dipak and my kenian friend 👍

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Recommendation

  • beoordeeldThis is a absolute great place to stay. Private beach right next door, the Nakheel mall across the street and perfect view from out of the room, swimmingpool and restaurant.The pool is amazing. On the rooftop so you have a beautiful view over a big part of the Palm and the city. The service near the pool is good, but can be approved by paying more attention to people who want to order something.The room we had, an appartment on the 11th floor, was perfect. Clean, spacious and beautiful. Nothing was damaged, great bed and enough space like cabinets to stow your stuff.Balcony on sea side with comfy chairs.Then last but def not least the staff...They were the best! From reception to pool staff, everybody was friendly, helpful and interested in the guests.The guys at the Bell desk provide you in everything you need. Our hero is Ali, who helped us out more than once, while dealing with the flooding last week. And always sweet, patient and trying his best to get things done.From what I have seen the staff is absolutely hard working and super friendly. If somebody tries to tell you different, let them look in the mirror...as we saw many many guests who really should work on their own manners!Would I go to this hotel again, yes absolutely.

    Sentiment
    • Positive
    Content
    • Hotel Facilities and Amenities

  • sherzod has very Good Service Skills,he is friendly and Kind. He help Where ever he can. I enjoyed the conversation with him, he is humble and Kind.

    Sentiment
    • Positive
    Content
    • Staff Service and Friendliness

  • Nearby activities: There is plenty to do. I SUP every dayWalkability: Grind, beach, pool everything here

    Sentiment
    • Positive
    Content
    • Location and Nearby Activities
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Sentiment Analysis (of 30 reviews)
97 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for NH Collection Dubai The Palm based on online reviews collected from Google Business. The analysis helps Hotel Managers, Tourism Marketing Professionals, Customer Experience Analysts, Travel Industry Consultants, Real Estate Investors focusing on Hospitality to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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