Mixed Reviews for The Manhattan at Times Square Hotel
Unlock Key Insights: Manhattan at Times Square Hotel Review Analysis

Mixed Reviews for The Manhattan at Times Square Hotel

790 7th Ave, New York, NY 10019, United States

The Manhattan at Times Square Hotel has received mixed reviews, with guests mentioning issues such as room cleanliness, customer service, reservations mix-ups, and maintenance problems. While some guests praised the location and specific staff members, others highlighted problems with room conditions, reservations, and overall hotel management.

Best for
  • Hotel Managers
  • Customer Service Trainers
  • Hospitality Consultants
  • Travel Industry Analysts
  • Marketing Professionals

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • This hotel is a fraud. They took security deposit while they told me would be refunded immediately after checking out. It's been 2 weeks they didn't refund it & they don't respond to calls & emails. This is stealing & highly do not recommend to visit this place. Moreover, the price shown one online and they charge double while booking. They are horrible.

    Sentiment
    • Negative
    Content
    • Security Deposit & Refund Process

  • The best hotel experience in new York

    Sentiment
    • Positive
    Content
    • Location

  • 2nd time staying at this hotel. I got it at a GREAT price.Also the location is GREAT! just a few blocks away from Times Square!Staff always super helpful!Room always clean and it's not a small dinky room either!Overall great location and price...DEFF recommend!

    Sentiment
    • Positive
    Content
    • Location

  • I don鈥檛 know why people wrote bad comments. We rented a room in this hotel for 2 nights. I really liked everything: the beds were comfortable and clean, the room was comfortable. The location is absolutely wonderful.For that kind of money being in such a place is very valuableThanks a lot we will definitely comeback

    Sentiment
    • Positive
    Content
    • Room Cleanliness

  • Stayed in one of the refurbished rooms for one night - very nice design and comfortable bed. It was quiet during the night however during the afternoon you notice that the interior walls are a bit thin. The staff in the lobby were all friendly and helpful.Walkability: Good location near Central Park, Times Square and the 7th Ave subway station

    Sentiment
    • Positive
    Content
    • Room Quality

  • La ubicaci贸n es buena esta a 5 minutos de time Square y muy cerca de principales sitio que hay que ir.Las habitaciones aceptable pero el ba帽o muy viejo.Algunas cosas rotas.Rooms: P茅simasNearby activities: Buena

    Sentiment
    • None
    Content
    • Room Quality
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
29 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Key Insights: Hilton NY Times Square Feedback Report
    Google Business Reviews 101
  2. Unlock Guest Satisfaction Secrets at Crowne Plaza Times Square
    Google Business Reviews 101
  3. Discover Hyatt Grand Central NY: An In-Depth Feedback Analysis
    Google Business Reviews 83
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for The Manhattan at Times Square Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Travel Industry Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.