Mixed Reviews for the JW Marriott Los Angeles L.A. LIVE
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Mixed Reviews for the JW Marriott Los Angeles L.A. LIVE

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900 West Olympic Boulevard, Los Angeles, CA 90015-1338

The JW Marriott Los Angeles L.A. LIVE is a luxury hotel located in downtown LA near the convention center and Staples Center. While some guests praised the hotel's prime location, spacious rooms, and accommodating staff, others criticized the high prices, outdated decor, and noise issues. Several reviewers mentioned the hotel's connection to the Ritz-Carlton Spa and the Savoca restaurant. Despite mixed reviews, the JW Marriott remains a popular choice for business travelers and event attendees in the heart of Los Angeles.

Source: Tripadvisor Reviews of JW Marriott Los Angeles L.A. LIVE

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Customer Feedback Analysis of JW Marriott Los Angeles L.A. LIVE

Insightful analysis of JW Marriott LA customer feedback. Essential for understanding guest experiences and improvements.

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Custom Date - Dec 26, 2024
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  • Pricey

    The hotel is ok. Not worth almost $400/night, especially being downtown LA- not a good neighborhood. Location is ok if you want to go out for drinks. My friend's suite was not bad if you want to spend more money.

    Sentiment
    • None
    Content
    • Hotel Location and Amenities
    Apr 01, 2023
  • LOVED our time here.

    Gorgeous room, unbelievably accommodating staff (check in flexibility), started communicating with me long before our stay to ensure everything was organised for when we arrived, wonderful views from our room. Breakfast was divine, the whole vibe of the hotel is fantastic and we cannot wait to go back!

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness
    Jan 01, 2023
  • Great stay and fantastic conference

    This was a great hotel, very clean and staff was helpful. It was great to stay in the same location as the conference we attended. Free wifi if you sign up for their Bon Voyage program (free to sign up).

    Sentiment
    • Positive
    Content
    • Hotel Location and Amenities
    Sep 01, 2022
  • Nice Hotel

    I loved this hotel. Its location in downtown and next to the Convention center was very useful for my work. The Staff is nice from front Desk to Housekeeping to Valets. I enjoyed my stay and would recommend it for business trips.

    Sentiment
    • Positive
    Content
    • Staff Service and Friendliness
    Sep 01, 2022
  • Good hotel in nice area

    Gold member (gold has pretty much no benefit btw) Stayed in a room about 600-700 sqft size with a king bed & a sofa bed. Nice modern interior & best sofa bed ever. Friendly staff. Decent size of heated pool with hot tub. Nice location in LA Live area. Will stay here again when coming back to LA

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness
    Sep 01, 2022
  • This JW Marriott hotel is terrible, all staff are racist

    This hotel is terrible, all staff are racist. We rented 2 rooms include breakfast, but they charged us 193,82$ more, after we left, although we didn't use any thing or other service . My son call them 3 times and sent several emails, but they ignored. We will never come back to any Marriott in the world!

    Sentiment
    • Negative
    Content
    • Negative Experience with Car Rental Partner
    Jul 01, 2022
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