Ibis Singapore on Bencoolen: Basic, Affordable Hotel with Friendly Staff and Good Location
Unlock Key Insights: Ibis Singapore on Bencoolen Customer Feedback

Ibis Singapore on Bencoolen: Basic, Affordable Hotel with Friendly Staff and Good Location

170 Bencoolen St, Singapore 189657

Guests generally find the Ibis Singapore on Bencoolen to be a basic, affordable hotel with friendly staff, clean rooms, and good location near attractions and public transportation. While some mention small room sizes and occasional maintenance issues, most guests appreciate the value for money, convenient amenities like laundry facilities, and enjoyable dining options.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Check in was easy, the location is great being so close to Bugis and many MRT stations - size of room, gym and buffet breakfast all exceeded expectations , I will be back!

    Sentiment
    • Positive
    Content
    • Check-in Process and Efficiency

  • Not bad , small basic room. Affordable for singapore rate. Keep up the good work. Just hope the room could be nicer

    Sentiment
    • Positive
    Content
    • Room Size and Space

  • It was a great stay in ibis bencoolen.. Well maintained rooms.. Great internet speed, the rooms are just perfect...

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort

  • 2024年4月　4回目の利用。過去に比べれば建物はだいぶん古びてきたけれどスタッフは前よりも更にフレンドリー。近くのメルキュールも考えましたがバスの利便性等も考えこちらにしました。結果アコープラチナの恩恵も預かりとても満足しています。特にアーリーチェックインは事前連絡はしていたものの早朝着の事もありとても助かりました。次の訪星でも確実に候補に入ります。お世話になりました。

    Sentiment
    • Positive
    Content
    • Value for Money

  • 地點很棒，大景點都可以搭公車或是地鐵到達，樓下有711，走路也可以去逛街，房間不新但算乾淨，缺點就是隔音不太好，外面開門聲都可以聽到，如果對身音敏感的人可能要注意一下，電梯很慢，有時候要等很久，不過整體來說是很不錯的飯店，會再來

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort

  • Habitaciones un poco anticuadas, al igual que el baño. Los ascensores lentos y alguno no funcionaba y la ubicación a 40 minutos andando de todo

    Sentiment
    • None
    Content
    • Room Size and Space
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Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ibis Singapore on Bencoolen based on online reviews collected from Google Business. The analysis helps Hotel Managers, Marketing Professionals, Customer Service Trainers, Hospitality Consultants, Travel Agents to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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