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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
  • 86 users bookmarked
  • Who is this report for?
    • E-commerce Managers
    • Product Developers
    • Customer Service Executives
    • Marketing Analysts
    • Retail Industry Consultants
User Insights on Lamoda App: Pros and Cons from 30 Reviews

Unlock Key Insights from Lamoda App User Reviews

The reviews of the Lamoda app reflect a mixed user experience, with several customers appreciating the user-friendly interface and the ability to find various clothing items at reasonable prices. However, recurring complaints highlight issues such as poor customer service, complicated return processes, and technical problems with app functionality. Users often express frustration over the new policies regarding payment and delivery, which seem to complicate the shopping experience. Additionally, concerns about product quality and the efficiency of the delivery service are prevalent. Overall, while some users enjoy the product selection and ease of use, significant changes and service failures have negatively impacted customer satisfaction.

Source: App Store Reviews of Lamoda: мода, красота, дом

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Customer Feedback Analysis of Lamoda: мода, красота, дом

Insightful analysis of Lamoda app reviews capturing user experiences, service issues, and improvement areas.

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Custom Date - Dec 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Отличный магазин

    Первый мой заказ тут!!!

    Sentiment
    • Positive
    Content
    • User Experience
    Aug 17, 2025
  • Оплата товара

    Очень плохо, что оплачивать товар нужно сразу!!!

    Sentiment
    • Negative
    Content
    • Payment Issues
    Aug 15, 2025
  • Многообразие брендов , очень круто , что есть рассрочка от яндекса.

    Все нравится !

    Sentiment
    • Positive
    Content
    • User Experience
    Aug 15, 2025
  • Шляпа

    Невозможно авторизоваться.

    Sentiment
    • Negative
    Content
    • App Functionality
    Aug 14, 2025
  • Убрали раздел Рисейл

    Убрали раздел Рисейл

    Sentiment
    • Negative
    Content
    • App Functionality
    Aug 13, 2025
  • Изменили условия доставки

    За платный возврат

    Sentiment
    • Negative
    Content
    • Payment Issues
    Aug 12, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-20 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Lamoda: мода, красота, дом based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Developers, Customer Service Executives, Marketing Analysts, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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