Excellent Customer Service at DMV with a Few Issues Highlighted
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Excellent Customer Service at DMV with a Few Issues Highlighted

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730 Sand Lake Rd Suite 106B, Orlando, FL 32809, United States

The DMV staff, particularly Katherine, Bruna Balonso, Jahze, Brigitte, Sandra, Lisa D, and Elham, received high praise for their excellent customer service, kindness, and efficiency. Customers appreciated their helpfulness, professionalism, and patience. The staff was commended for making the process smooth, quick, and easy. Sandra C was mentioned multiple times for her exceptional service. However, there were a few negative reviews, highlighting issues of discrimination and poor treatment towards Hispanic customers.

Source: Google Business Reviews of Orange County Tax Collector Scott

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Customer Feedback Analysis of Orange County Tax Collector Scott

In-depth analysis of customer feedback for Orange County Tax Collector's Sand Lake Office. Discover service insights.

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Popular Phrases (limited preview)
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  • Excelente atención muy amable y cordial por porte de Sandra C. Continúa así felicitaciones y muchas gracias

    Sentiment
    • Positive
    Content
    • Excellent Customer Service

  • Quick and easy service very professional and kind staff Jahze ❤️ helped me she provided me an outstanding service

    Sentiment
    • Positive
    Content
    • Fast and Efficient Service

  • Excellent Attention Sandra Scarter ⭐️⭐️⭐️⭐️⭐️

    Sentiment
    • Positive
    Content
    • Excellent Customer Service

  • Me atendieron muy bien y rápido, la señora Sandra muy atenta, respondió todas mis preguntas y me ayudó en lo que necesitaba. Excelente trabajadora.

    Sentiment
    • Positive
    Content
    • Excellent Customer Service

  • Hoy fui atendido muy amablemente por Sandra, fue súper amable y muy paciente para explicarme cada paso de lo que debía hacer

    Sentiment
    • Positive
    Content
    • Excellent Customer Service

  • Lisa D was amazing had us in and out very efficiently and had a positive happy attitude throughout the duration of the visit

    Sentiment
    • Positive
    Content
    • Fast and Efficient Service
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Sentiment Analysis (limited preview)
94 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Orange County Tax Collector Scott Randolph - Sand Lake Office based on online reviews collected from Google Business. The analysis helps Customer Service Managers, Public Relations Professionals, Marketing Analysts, Diversity and Inclusion Officers, Business Development Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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