Mixed Reviews for CHO: Fast Delivery, Great Prices, Some Customer Service Concerns
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Mixed Reviews for CHO: Fast Delivery, Great Prices, Some Customer Service Concerns

CHO receives mixed reviews with customers praising the quick delivery, great prices, and quality of products. However, some buyers express dissatisfaction with customer service and issues with refunds. Overall, CHO is recommended for its competitive prices, fast delivery, and efficient online purchasing experience.

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  • Customer Experience Officers
  • Product Development Specialists
  • E-commerce Strategists
  • Retail Industry Analysts

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great company

    Great website, easy to navigate. Lots of very positive reviews of Cho & Barbour Bede boots. Delivered on time. Very happy all round.

    Sentiment
    • Positive
    Content
    • Overall Shopping Experience
    Mar 10, 2024
  • Jokers, but not in a good way!

    I ordered an item and then returned it using their specified returns method. 4 weeks later, still no refund. The customer service is shocking, I paid using PayPal so have referred matter to them to sort out under their buyer protection scheme. I wouldn’t recommend this company based on my experience. I even wrote to CEO, no response. Really disappointing service from CHO.

    Sentiment
    • Negative
    Content
    • Returns Process and Refunds
    Mar 08, 2024
  • Excellent company

    Good reliable company with excellent customer service. My item was packaged properly and delivered on time.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 06, 2024
  • Excellent service

    Excellent service, super fast delivery a d best online price

    Sentiment
    • Positive
    Content
    • Delivery Speed and Accuracy
    Mar 06, 2024
  • Had to send item back and order smaller…

    Had to send item back and order smaller size but all went really smoothly, pleased with service.

    Sentiment
    • Positive
    Content
    • Returns Process and Refunds
    Mar 06, 2024
  • Nice trainers

    Really good trainers , good price , fast delivery .. highly recommend

    Sentiment
    • Positive
    Content
    • Product Quality and Price
    Mar 04, 2024
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Sentiment Analysis (of 30 reviews)
90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for CHO  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Experience Officers, Product Development Specialists, E-commerce Strategists, Retail Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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