Mixed Reviews: Variety, Payments, and Service vs. Issues with Rewards, Delays, and Returns
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Mixed Reviews: Variety, Payments, and Service vs. Issues with Rewards, Delays, and Returns

KandCo receives mixed reviews, with customers praising the variety of products, flexible payment options, and good customer service while highlighting issues such as unclear reward schemes, delivery delays, and password reset problems. Some customers mention high prices compared to competitors. Overall, KandCo faces challenges with communication, timely deliveries, and returns service since the acquisition by Littlewoods.

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Custom Date - May 18, 2024
Featured Content
  • a lot more choice and range of goods…

    a lot more choice and range of goods with easy ordering and payment options.

    Sentiment
    • Positive
    Content
    • Product Quality and Variety
    Jun 22, 2019
  • Fantastic value ans service!

    Great mail order service. Fantastic quality, prices and style!

    Sentiment
    • Positive
    Content
    • Product Quality and Variety
    Nov 20, 2015
  • Top Shopping

    Great online shopping experience. Super fast delivery. I'm never disappointed!

    Sentiment
    • Positive
    Content
    • Delivery and Shipping
    May 02, 2015
  • superb service

    I recently ordered some items from Kandco, not only was I kept informed about the progress of the order, but it arrived early - a very pleasant surprise!

    Sentiment
    • Positive
    Content
    • Delivery and Shipping
    Apr 25, 2015
  • Fantastic

    Fast efficient delivery service and reasonable prices

    Sentiment
    • Positive
    Content
    • Delivery and Shipping
    Apr 25, 2015
  • KandCo

    Easy navigation pages, ordering couldn't be simpler, fast delivery of your choice.

    Sentiment
    • Positive
    Content
    • Ordering Process and Efficiency
    Apr 03, 2015
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Sentiment Analysis (of 30 reviews)
42 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Kandco  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, E-commerce Managers, Customer Experience Strategists, Retail Industry Analysts, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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