Jerome Alexander Customer Reviews Overview
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Jerome Alexander Customer Reviews Overview

Jerome Alexander customers express overall satisfaction with the products, particularly highlighting the airbrush cosmetics and foundation. However, there are concerns regarding color selection, shipping delays, and issues with customer service and returns. Some customers find the makeup too oily, difficult to apply, or not long-lasting. Despite these challenges, the majority appreciate the coverage, smooth application, and airbrush finish. Suggestions include improving color guidance, faster delivery times, and better quality control for brushes. Overall, there is a mix of positive and negative feedback, with a focus on product performance and customer service.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I love everything I have ordered from…

    I love everything I have ordered from this company, great service, love the products, I wish they had facial creams, fast delivery too

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Apr 23, 2024
  • Beautiful foundation

    Beautiful foundation. Looks great and evens out my complexion

    Sentiment
    • Positive
    Content
    • Product Quality & Effectiveness
    Apr 21, 2024
  • Love this makeup

    Love this makeup! Free delivery takes awhile if you want it right away pay for shipping.

    Sentiment
    • Positive
    Content
    • Shipping & Delivery
    Apr 20, 2024
  • Love the makeup

    Love the makeup. Wish I would have ordered a little darker color.

    Sentiment
    • Positive
    Content
    • Color Selection
    Apr 20, 2024
  • Ur company is terrible with customer…

    Ur company is terrible with customer service and returns never again will I buy from u

    Sentiment
    • Negative
    Content
    • Customer Service & Returns
    Apr 19, 2024
  • Foundation

    Easy to order and received quickly. Thank you!

    Sentiment
    • Positive
    Content
    • Shipping & Delivery
    Apr 19, 2024
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Sentiment Analysis (of 30 reviews)
54 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for jeromealexander.com  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Developers, Customer Service Executives, Brand Strategists, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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