Mixed Reviews for 'IO' App: Functionality vs. Technical Issues
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Mixed Reviews for 'IO' App: Functionality vs. Technical Issues

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The 'IO' app has received mixed reviews from users, highlighting both functionality and persistent issues. Many users appreciate its clean design and useful features like document storage and integration with PagoPA. However, a significant number complain about technical problems, such as frequent crashes and connectivity issues, particularly when trying to access or upload documents. Users express a desire for improvements in user experience, security features, and an expanded range of documents supported. Despite these criticisms, some users praise the responsiveness of the development team in addressing concerns. Overall, there is a general sentiment that while the app has potential, significant enhancements are needed to fulfill its promise effectively.

Source: App Store Reviews of IO

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Customer Feedback Analysis of IO

Insightful analysis on 'IO' app reviews covering functionality, user experience, and technical issues to guide improvements.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Ottima app

    App utile, ma ha bisogno di una nuova grafica, tema scuro e privacy e sicurezza per i documenti

    Sentiment
    • Positive
    Content
    • Design and Usability
    Dec 05, 2024
  • Sulla giusta strada

    Ancora migliorabile, ci mancherebbe, ma funziona egregiamente e finalmente inizia ad ospitare i documenti.

    Sentiment
    • Positive
    Content
    • App Functionality
    Dec 05, 2024
  • App io

    Non funziona

    !!!! Rimediate

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 05, 2024
  • Niente supporto

    Non riesco a caricare la patente di guida; il supporto per questa anomalia è inesistente

    Sentiment
    • Negative
    Content
    • Document Upload Problems
    Dec 05, 2024
  • Recinto per le pecore

    La tecnologia migliora la vita alle persone, ma questo è il preludio del macello.
    Utilizzate software liberi ed open source

    Sentiment
    • Negative
    Content
    • User Experience Issues
    Dec 05, 2024
  • Pessima

    Non ho mai visto un’applicazione più disastrosa di questa. Non carica i documenti, non apre le pagine etc.etc. La disinstallo subito!!!

    Sentiment
    • Negative
    Content
    • App Functionality
    Dec 05, 2024
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Sentiment Analysis (limited preview)
-16 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for IO based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Support Specialists, UX/UI Designers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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