Invitation Homes faces criticism for high fees, subpar maintenance, billing issues, rent increases, and lack of responsiveness. Tenants report frustration with additional charges, unresolved maintenance problems, and poor communication. Issues with water systems, billing discrepancies, and forced services like internet bundles are common complaints. The company's handling of maintenance requests, rent payments, and lease agreements receives negative feedback. Tenants feel overcharged, mistreated, and unheard in their dealings with Invitation Homes.
Source: Trustpilot Reviews of Invitation HomesStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Uncover insights from Invitation Homes tenant reviews on issues like maintenance, fees, and service in our comprehensive report.
Moved in two weeks ago. This residence should never have been allowed to lived in. The pool is completely green with probably a foot of algae on the bottom. The room was leaking and dozens of other issues. Customer service talks to you as if everything is fine. This is beyond slumlord style living.
In all of my years working with real estate related agents, I have never dealt with anyone as competent, compassionate and professional as Cristina Filippelli. She is by far Invitation's best asset and truth be told, I probably would not have been able to do business with them without her help. If you indeed lease from Invitation in the Jacksonville area, consider yourself exceptionally fortunate to have her as your advocate.Danny P
So far I'll give 5 stars, but only because of the GREAT customer service we received from Asha White. She was awesome! Ran into a few glitches, but she never flinched and got us into our new rental home on time.
The intense fees are painful! It's taken a toll on me financially with the extras and I don't have a choice which is horrible. $85 per month for Spectrum that I already have$10 per month for Air filters$30 per month for Smartrent that I hardly ever use$10 per month for some other company to process my water/sewer bill $10 per month to pay my rent onlineHow much extra is that???? $145 extra per month on top of my already high rent.
Do not rent from this company! If your rent is not paid by the 3rd of the month the next day you have a 3 day notice of eviction on your door! Also the rent goes up by 25% every year and the homes arenât worth the ground they sit on!
I am an actual tenant that can say it has been a great experience since I moved in my home. Anytime I have called them for any issue they are always right there I know everyone situation can be different but I live in Tennessee and they have been great to me and my family.Only minor issue I wish lights and water was in my name but thatâs ok. Maybe in the future they will consider that but Thanks for everything you all have done for me and my family.
Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.
One-time purchase without hidden or recurring costs!Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.
This page displays purchase options and a preview of the customer feedback analysis report for Invitation Homes based on online reviews collected from Trustpilot. The analysis helps Property Managers, Real Estate Investors, Customer Service Analysts, Corporate Strategists, Market Researchers to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.
Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.
As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.