Mixed User Feedback on ZRX App Update and Marvel Move Integration
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Mixed User Feedback on ZRX App Update and Marvel Move Integration

Users have expressed frustration with the recent update of the ZRX app, citing issues like locked completed runs, glitches, lack of Apple Watch support, and the need to sign in frequently. Despite these problems, some users find the app motivating and entertaining, especially with the Marvel Move integration. The app's transition to ZRX has caused usability challenges and a shift in focus to Marvel content, leading to a decline in user satisfaction and functionality.

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Custom Date - Apr 17, 2024
Featured Content
  • App is broken now, really a bummer

    Doesn’t accurately track distance, work with Apple Watch or work properly at all. Huge bummer

    Sentiment
    • Negative
    Content
    • Technical Issues
    Nov 29, 2023
  • When is Apple Watch capability returning?

    Not interested in Marvel or whatever. Just want the Apple Watch capability to come back. Should have made the marvel stuff a different app because it screwed everything up big time. Congrats, hope you learn from this.

    Sentiment
    • Negative
    Content
    • Apple Watch Support
    Nov 28, 2023
  • If you have the old version, keep it for now

    I hope I get to update this review, because it’s a 5-star app with a disastrous update. Won’t open, hangs on a load screen. First time in the 10 years I’ve lived by this app that it’s had such a bad update.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Nov 27, 2023
  • Not worth it anymore

    This used to be the best running app, it had a good story line, it was motivating, and everything worked. Since it was sold, it’s buggy, expensive, and the stories are mediocre. The first seasons are worth a listen, but I wouldn’t spend money on it as it is now.

    Sentiment
    • Negative
    Content
    • Content Quality
    Nov 21, 2023
  • No wearables support

    The lack of wearables support makes this application pretty useless. I don’t run with my phone and was shocked to find that a brand new app doesn’t take advantage of using my Apple Watch.

    Sentiment
    • Negative
    Content
    • Apple Watch Support
    Nov 15, 2023
  • Good concept

    It started out a great thing. But this new update sucked. I was in the middle of episodes I had downloaded and the. All of a sudden I told I can’t access them with out being in the runners club. Thanks for ruining my morning jogs

    Sentiment
    • Negative
    Content
    • Subscription Complaints
    Nov 10, 2023
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Sentiment Analysis
-10 Net Promoter
Score
Popular Topics
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  • This page displays purchase options and a preview of the customer feedback analysis report for ZRX: Zombies Run + Marvel Move based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, UX/UI Designers, Mobile App Marketers, Customer Experience Specialists to discover insights into what people love, dislike, and need.

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