XING App Review: Functionality Issues, Billing Problems, and User Dissatisfaction
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XING App Review: Functionality Issues, Billing Problems, and User Dissatisfaction

The reviews for the XING app indicate various issues, such as functionality limitations, billing problems, lack of notification for renewals, and overall dissatisfaction with the user experience. Users highlight poor customer service, outdated features, frequent crashes, and difficulties in basic functions like messaging. Despite some positive feedback on ease of use and networking capabilities, the app is criticized for its lack of innovation and competitiveness compared to LinkedIn.

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Custom Date - May 28, 2024
Featured Content
  • Incredibly awful

    I am startled to see that such apps still do exist. This seems is one of the worst, most deceitful apps. Literally taking users for fools. Not even sure where to start so I’ll take it from the end: (1) if you want to delete your account, good luck with that, the option doesn’t exist on the iPhone app; (2) if you want to give a low rating, you first have to tell the app that “it’s great”; otherwise it would only let you “send feedback” since the rating option disappears; (3) every time you open the app you have to sign in which shows what a poorly designed app this is; (4) the Premium option, asking for money, pops up incredibly often, proving thy have no clue how to make money; (5) all my contacts shown on the app are from Deutsch-speaking countries, and I’m sure the reason is this app doesn’t even matter outside of these countries; (6) no jobs are “recommended” when I click on the Jobs section; (7) keep in mind this feedback is given after logging in only for the second time and after using the app for no more than 20 minutes in total, which happened after seeing a link for Xing on a law firm website and being curious about it since I never heard of it before. Now I know there are many reasons I never heard about it before today. Obviously I’ll have to waste more time with trying to delete my account on their website.

    Sentiment
    • Negative
    Content
    • App Functionality
    Mar 03, 2018
  • Love it

    I like the fact that I can keep in contact with friends and professionals who are not a fan of other public pages. So I can find them here and keep in touch

    Sentiment
    • Positive
    Content
    • Contact Management
    Nov 20, 2016
  • Xing

    No one I know uses Xing. Most use LinkedIn. Needs more features, (news, etc. )

    Sentiment
    • Negative
    Content
    • Comparison with Competitors
    Dec 06, 2012
  • Great

    I think it works great! I also love the handshake feature! Great idea!

    Sentiment
    • Positive
    Content
    • App Functionality
    Aug 04, 2012
  • Basic

    Basic but ok. Lots of features to come I hope. Nice simple interface though.

    Sentiment
    • Negative
    Content
    • App Functionality
    May 17, 2012
  • Nice app!

    Lots of stuff is taken from facebook,but that is ok as it is really useful that way! Now it is a real networking app, unlike the previous version of it.

    Sentiment
    • Positive
    Content
    • Comparison with Competitors
    Apr 13, 2012
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Sentiment Analysis (of 30 reviews)
-43 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for XING – the right job for you based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Marketing Professionals, Customer Experience Strategists, Competitive Intelligence Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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