The WYZE Cam v4, while praised for its high-resolution image quality and ease of setup, has received mixed reviews from users. Some customers experienced difficulties with the audio quality and the video zoom, finding it inadequate compared to previous models. Issues with connectivity, particularly with 5G networks, were reported, alongside dissatisfaction over subscription fees for certain features. Several users highlighted the importance of using SD cards to avoid cloud service costs. Additionally, a notable 'cool down period' between recordings frustrated some users, leading to concerns over its effectiveness for security monitoring. Overall, while it offers good value for the price, potential buyers should be aware of its limitations and the company's subscription model.
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Wyze forces software updates on old cameras that make them terribly slow so you buy the latest versions.
Don't give money to this company. The cameras are blazing fast for about a year and then after a forced update, they are basically worthless. Shady company.
Sentiment
Negative
Content
Company Practices
Mar 23, 2025
Worst Audio quality on the Market, but solid video capability
Easy to set up, app interface is atrocious, DO NOT BUY IF YOU NEED 2 WAY AUDIO. The audio pickup is terrible, mine don’t pick up anything u less it’s within 15 inches of the camera, might as well have left that part out as what’s the point of hearing things that close to the camera. They cheaped out very hard for all the audio parts of these devices which is why it’s so cheap of a product. Video only is totally fine.
Sentiment
Negative
Content
Audio Quality
Mar 22, 2025
Great security camera
Great alternative to ring cameras! Cheaper plan too or you can use an SD card. Good all around!!
Sentiment
Positive
Content
User Satisfaction
Mar 22, 2025
Stopped working after two weeks
Stopped connecting to our phone after two weeks. Unfortunately, we didn’t start using it until weeks after we bought it and missed the return window. The day vision was great but the night vision wasn’t super clear since everything kind of blended in- we bought it as a pet cam
Sentiment
Negative
Content
Product Reliability
Mar 22, 2025
Subscription required for any functionality
They don't tell you on the page here that there is a 5 minute "cool down period" in between recorded events. So if someone delivers a package it will record that. If someone steals it within 5 minutes it WON'T record that. Even tho i have an SD card in it. It should be called the "we'll make the camera basically useless until you buy a subscription" period. It's a complete scam. There is NO technical reason to have anything like a cool down period. Amazon does it with their Blink cameras too, w...
Sentiment
Negative
Content
Subscription Fees
Mar 21, 2025
Affordable security
I bought two of these for the front and back of my house. The video picture is decent for the price. I wish the mic was a little better quality but other than that, I’m happy with them. Use SD cards instead of paying for the cloud service.
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This page displays purchase options and a preview of the customer feedback analysis report for WYZE Cam v4, 2.5K WiFi Security Camera, Indoor/Outdoor Cameras for Home Security, Pet Camera/Baby based on online reviews collected from Amazon. The analysis helps Product Managers, Market Researchers, Retail Buyers, Security System Integrators, Customer Experience Specialists to discover insights into what people love, dislike, and need.
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