YourSurprise - Quality, Variety, and Customer Service Mixed Reviews
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YourSurprise - Quality, Variety, and Customer Service Mixed Reviews

Unlock Insights with YourSurprise Customer Feedback Report

Customers have mixed opinions about YourSurprise, with some praising the quality, variety, and responsive customer service. Positive comments highlight fast delivery, high-quality personalized gifts, and excellent customer support. However, negative feedback mentions issues with delivery delays, damaged items, and unmet expectations. Overall, customers appreciate the easy ordering process, the quick resolution of issues by customer service, and the range of personalized gift options available on the website.

Source: Trustpilot Reviews of YourSurprise 

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Customer Feedback Analysis of YourSurprise 

Explore comprehensive analysis on YourSurprise's customer feedback covering product quality, delivery, and service.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Godt første køb

    Nemt at bestille, hurtig levering, og go’ kvalitet af personliggjort bog. Vil bruge igen 👍

    Sentiment
    • Positive
    Content
    • Ordering Process
    Apr 29, 2024
  • Top Geschenkidee

    Der von mir bestellte Artikel wurde schnell geliefert und entsprach voll meinen Erwartungen. Super Preis- Leistungsverhältnis.

    Sentiment
    • Positive
    Content
    • Price and Value
    Apr 27, 2024
  • Pakket niet binnen, gratis nieuwe opgestuurd

    Pakketje niet binnengekomen, contact opgenomen en gratis nieuwe toegestuurd gekregen!

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Apr 18, 2024
  • Ringeste hjemmeside til dato

    Elendig hjemmeside. Varen er aldrig blevet leveret.Bestilt for 14 dages siden.

    Sentiment
    • Negative
    Content
    • Delivery Experience
    Apr 08, 2024
  • Es klappt einfach alles

    Es klappt einfach alles. Schnelle Lieferung,Qualität bestens. Beschenkte sind voll Begeistert.Freundliche GrßsseJoseph Kuster

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Apr 04, 2024
  • Tolle Sache

    Einfaches Bestellen, schnelle Lieferung, Geschenk hat toll ausgesehen. Unsere Enkel haben sich sehr gefreut. Sehr gute Qualität

    Sentiment
    • Positive
    Content
    • Product Design
    Apr 03, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for YourSurprise  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Experience Analysts, Retail Business Owners, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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