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  • Who is this report for?
    • Product Managers
    • Customer Service Executives
    • Financial Analysts
    • App Developers
    • Marketing Strategists
Wio Personal User Reviews: Highlights and Concerns

Unlock Insights with Wio Personal User Feedback Analysis

The reviews for Wio Personal highlight a mix of positive and negative experiences from users. Many appreciate the app's user-friendly design, competitive interest rates, and cashback offers. However, complaints regarding customer service, delayed transfers, and account management overshadow the positive aspects. Users reported issues with account openings, unexplained account closures, and lack of transparency in transactions. Several reviews also mentioned that the app's functionality does not meet the expectations for more advanced investors, citing missing features like trailing stops and delayed pricing. Overall, while Wio Personal shows potential, significant improvements in customer support and app functionality are needed to enhance user satisfaction.

Source: App Store Reviews of Wio Personal

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Customer Feedback Analysis of Wio Personal

Explore the comprehensive analysis of Wio Personal user feedback, covering key insights on customer satisfaction and app features.

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Custom Date - Dec 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Don’t use their credit cards

    They have very non sense regulations, they take forever to resolve any issues .. Customer service representatives are a complete waste of time.

    Sentiment
    • Negative
    Content
    • Customer Service Issues
    May 14, 2025
  • No Credit Limit

    Even though I am keeping more than their requirement for the pro account.

    Sentiment
    • Negative
    Content
    • Account Management
    May 01, 2025
  • Unable to finish my application

    At the end of the application the app is asking me to estimate my monthly withdrawals and it keeps giving me errors.

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 18, 2025
  • call center failure

    agent has no answer to my inquiry, he said someone will call the next day. 4 days passed already waiting for the call. if you want good service don’t use this bank

    Sentiment
    • Negative
    Content
    • Customer Service Issues
    Apr 01, 2025
  • Finally an amazing banking app

    So user friendly and easy to navigate amazing support and friendly interface. The best banking experience I’ve had in the uae and Europe

    Sentiment
    • Positive
    Content
    • User Experience
    Apr 01, 2025
  • Hybrid app

    Doesn’t feel native. App looks and behaves hybrid. There is a huge scope of improvement. It keeps on flickering

    Sentiment
    • Negative
    Content
    • App Functionality
    Feb 01, 2025
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Sentiment Analysis (limited preview)
-40 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Wio Personal based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Executives, Financial Analysts, App Developers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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