Mixed User Sentiments Towards Vodafone Pay App: Fast Payments vs. Limitations
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Mixed User Sentiments Towards Vodafone Pay App: Fast Payments vs. Limitations

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Users have mixed feelings about the Vodafone Pay app. While some find it super, fast, and useful for payments and promotions, others criticize it for various issues like login problems, lack of security features, and limitations on account usage. Additionally, the app is said to have errors in displaying saved bills and lacks the functionality to transfer funds between virtual cards and wallets. Some users also express frustration with the customer service quality and outdated design of the app.

Source: App Store Reviews of Vodafone Pay

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Customer Feedback Analysis of Vodafone Pay

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Mobil ödeme

    Vodofone mobil ödeme den deneme amaçlı 4 tl lik alişveriş yaptım. Fatura son ödemeyi 1-2 gün geç yatırdım farkında olmadan. 30 tl gecikme ödedim ve herhangi bilgi mesajı tarafıma gelmedi.müşteri hizmetleri ni aradım faturaya yansıt ödemeler böyle dedi bidaha da kullanmam.

    Sentiment
    • Negative
    Content
    • Payment and Billing Difficulties
    Mar 05, 2024
  • Giriş yapılamıyor

    Şifremi giriyorum ama hemen süren doldu diyor kapanıyor

    Sentiment
    • Positive
    Content
    • App Functionality Issues
    Mar 01, 2024
  • Şifre ile giriş

    Her seferinde şifre ile giriş yerine face ıd ile giriş uygumanızı geliştirmenizi öneririm.Saygılarımla.

    Sentiment
    • Positive
    Content
    • App Functionality Issues
    Feb 28, 2024
  • Giriş

    Giriş zayıf kalmış
    Tel no alan adı girilmiyor

    Sentiment
    • Positive
    Content
    • App Functionality Issues
    Feb 22, 2024
  • Sorunlu uygulama

    Günlerdir bakıyorum faturam ne zaman gelecek diye meğer gelmiş ama uygulamadan görüntilenmediği için ödeme yapamamıştım. Saçma sapan bi uygulama gereksiz.

    Sentiment
    • Negative
    Content
    • Payment and Billing Difficulties
    Feb 22, 2024
  • Kayıtlı fatura

    Kayıtlı faturalarıma girerken hata alıyorum ve bu 2 aydır böyle sadece bendemş böyle üste kalsın diye 5

    Sentiment
    • Positive
    Content
    • App Functionality Issues
    Feb 18, 2024
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Sentiment Analysis (limited preview)
10 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Vodafone Pay based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Customer Support Managers, Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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