VetFriends receives mixed reviews regarding product quality, shipping delays, and customer service. While some customers appreciate the merchandise quality and fast delivery, others complain about poor quality items, long shipping times, and communication issues. The company is commended for providing products that allow veterans to commemorate their service, but improvements in product consistency and communication are suggested.
Source: Trustpilot Reviews of VetFriendsStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Discover insights from VetFriends customer feedback on product quality, shipping, and service in our comprehensive report.
I have ordered many items from this company and I have not been disappointed and they are very courteous and respectful. They always thank me for my service
Very poor communication and customer service I ordered dog tags and it really takes a long time to for them to get orders out to the customer
I only noticed and which made my decision NOT to buy this hat was the wording of "I" paid for it... My feelings are it should read "WE"paid for it...
Color was dark green not olive as in Vietnam color
Hi got my order in good time and i am very happy with the shirts. They did forget my aviator glasses, but I have received them. I would recommend your site for purchases. Great Job
The item a license plate, US Army VeteranGood looking and made well proud to display my plates
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This page displays purchase options and a preview of the customer feedback analysis report for VetFriends based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Experience Managers, E-commerce Strategists, Veteran Affairs Coordinators to discover insights into what people love, dislike, and need.
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