VetFriends: Mixed Reviews on Product Quality and Service
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VetFriends receives mixed reviews regarding product quality, shipping delays, and customer service. While some customers appreciate the merchandise quality and fast delivery, others complain about poor quality items, long shipping times, and communication issues. The company is commended for providing products that allow veterans to commemorate their service, but improvements in product consistency and communication are suggested.
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I have ordered many items from this company and I have not been disappointed and they are very courteous and respectful. They always thank me for my service
Sentiment
Positive
Content
Customer Service
Aug 18, 2023
Very poor communication and customer…
Very poor communication and customer service I ordered dog tags and it really takes a long time to for them to get orders out to the customer
Sentiment
Negative
Content
Shipping Time and Communication
Mar 13, 2023
Justavet...
I only noticed and which made my decision NOT to buy this hat was the wording of "I" paid for it... My feelings are it should read "WE"paid for it...
Sentiment
Positive
Content
Merchandise Presentation
Sep 09, 2021
Color was dark green not olive
Color was dark green not olive as in Vietnam color
Sentiment
Negative
Content
Product Quality
Aug 21, 2021
Hi got my order in good time and i am…
Hi got my order in good time and i am very happy with the shirts. They did forget my aviator glasses, but I have received them. I would recommend your site for purchases. Great Job
Sentiment
Positive
Content
Product Quality
Jul 15, 2021
Great license plate
The item a license plate, US Army VeteranGood looking and made well proud to display my plates
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This page displays purchase options and a preview of the customer feedback analysis report for VetFriends based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Experience Managers, E-commerce Strategists, Veteran Affairs Coordinators to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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