VetFriends: Mixed Reviews on Product Quality and Service
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    • Product Managers
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    • Veteran Affairs Coordinators
VetFriends: Mixed Reviews on Product Quality and Service

Unlock Insights with VetFriends Customer Feedback Report

VetFriends receives mixed reviews regarding product quality, shipping delays, and customer service. While some customers appreciate the merchandise quality and fast delivery, others complain about poor quality items, long shipping times, and communication issues. The company is commended for providing products that allow veterans to commemorate their service, but improvements in product consistency and communication are suggested.

Source: Trustpilot Reviews of VetFriends 

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Customer Feedback Analysis of VetFriends 

Discover insights from VetFriends customer feedback on product quality, shipping, and service in our comprehensive report.

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Custom Date - Apr 29, 2025
Popular Phrases (limited preview)
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Featured Content
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  • I have ordered many items from this…

    I have ordered many items from this company and I have not been disappointed and they are very courteous and respectful. They always thank me for my service

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 18, 2023
  • Very poor communication and customer…

    Very poor communication and customer service I ordered dog tags and it really takes a long time to for them to get orders out to the customer

    Sentiment
    • Negative
    Content
    • Shipping Time and Communication
    Mar 13, 2023
  • Justavet...

    I only noticed and which made my decision NOT to buy this hat was the wording of "I" paid for it... My feelings are it should read "WE"paid for it...

    Sentiment
    • Positive
    Content
    • Merchandise Presentation
    Sep 09, 2021
  • Color was dark green not olive

    Color was dark green not olive as in Vietnam color

    Sentiment
    • Negative
    Content
    • Product Quality
    Aug 21, 2021
  • Hi got my order in good time and i am…

    Hi got my order in good time and i am very happy with the shirts. They did forget my aviator glasses, but I have received them. I would recommend your site for purchases. Great Job

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 15, 2021
  • Great license plate

    The item a license plate, US Army VeteranGood looking and made well proud to display my plates

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 13, 2021
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Sentiment Analysis (limited preview)
30 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for VetFriends  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Experience Managers, E-commerce Strategists, Veteran Affairs Coordinators to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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