Customer Satisfaction with Tori Belle Cosmetics: Fast Shipping, Quality Products, and Room for Improvement
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Customer Satisfaction with Tori Belle Cosmetics: Fast Shipping, Quality Products, and Room for Improvement

Customers express satisfaction with the ease of ordering, quality of products, and fast shipping from Tori Belle Cosmetics. Positive highlights include excellent customer service, effective lashes, and vibrant eyeshadow sets. However, some reviewers mention issues such as delayed deliveries, problems with liners, and lackluster website experience. Overall, the company is perceived as average with room for improvement in areas like website design and order fulfillment.

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Custom Date - May 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • La classe cosmétique

    Le suivis et la réception est très agréable, le service impeccable et accompagné d'un supplément de propriété venant accroître votre expérience

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 25, 2024
  • I recently visited…

    I recently visited Toribellecosmetics.com and found it to be pretty undistinguished, nothing to write home about. The website had an ordinary, run-of-the-mill feel to it, with nothing particularly outstanding. The overall experience was fairly middling, with nothing really standing out or grabbing my attention. The company seems to be just another typical, passable option in the cosmetics space, nothing to get too excited about. Overall, my impression was that it was an unexceptional, no-frills type of site, without any bells and whistles to make it stand out.

    Sentiment
    • None
    Content
    • Website Experience
    Jan 10, 2024
  • I have ordered November 3

    I have ordered November 3, 2023 and still haven't received my product today is November 27, 2023. the bad thing about this is Tori Belle has taken the money out of my account!!!!!!! I'm mad and frustrated

    Sentiment
    • Negative
    Content
    • Order Fulfillment
    Nov 27, 2023
  • My consultant Donna is amazing!

    My consultant Donna Little is amazing, and I absolutely LOVE my new lashes !!!

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 18, 2023
  • I truly love the lashes they are easy…

    I truly love the lashes they are easy to apply and they actually work.

    Sentiment
    • Positive
    Content
    • Lash Performance
    Jun 16, 2023
  • Every time I order something from Tori…

    Every time I order something from Tori Belle I am pleasantly surprised. The shipping time, great customer service provided by my girl and of course quality products! Highly recommend the lip plumping gloss.😉

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 15, 2023
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Sentiment Analysis (of 30 reviews)
77 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Tori Belle Cosmetics  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Development Specialists, Customer Experience Managers, E-commerce Strategists, Brand Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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