Customer Praise and Room for Improvement at TheCubicle
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Customer Praise and Room for Improvement at TheCubicle

Customers generally praise TheCubicle for its great customer service, fast shipping, and quality products. However, some reviewers express dissatisfaction with delayed deliveries and customer service. The store's selection, competitive pricing, and unique products like lubes and accessories receive positive feedback. While some reviewers highlight issues with shipping times and customer support, others appreciate the reliability and care shown by the team. Suggestions for improvement include faster shipping to international customers and enhancing customer service experiences.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The puzzles

    All of the puzzles on this website are great. They turn so well and the labs treatment take it to the next level. I’m happy to get puzzles from the cubicle!

    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 20, 2024
  • Need a European store

    Very large choice. As a european customer I had to pay custom fees and delivery took a long time. Thecubicle needs a European store !

    Sentiment
    • Positive
    Content
    • International Shipping
    Mar 18, 2024
  • Fantastic Puzzle Retailer

    The Cubicle carries great products - not just ones they retail, but ones they themselves develop such as lubes and other accessories. They hand orders quickly and accurately, and their customer service team is always incredibly quick and flexible.

    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 16, 2024
  • very satisfied

    Actually the non-biased video reviews are great. Shipping fast, Good selection of products.

    Sentiment
    • Positive
    Content
    • Product Variety
    Mar 15, 2024
  • Nice cube

    Nice cube, not great shipping times though but thats canada post's fault

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Mar 15, 2024
  • Fast shipping

    The cube was great and it shipped fast. It took 3 days in total for to ship

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Mar 15, 2024
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Sentiment Analysis (of 30 reviews)
72 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for TheCubicle  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, E-commerce Specialists, Customer Service Directors, Supply Chain Analysts, Marketing Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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