Wise Reviews: Fast Transfers but Mixed Experiences
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Wise Reviews: Fast Transfers but Mixed Experiences

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Wise reviews: Easy handling, fast transfers, but slow customer support and issues with account locking. Some users complain about high fees and poor exchange rates. Others have had problems with identity verification and delays in transfers. Overall, mixed experiences with Wise.

Source: Trustpilot Reviews of Wise  

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Customer Feedback Analysis of Wise  

Dive into in-depth Wise user reviews. Discover insights on transfer speeds, customer support, fees, and more.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Easy transfer, bit higher costs

    Easy transfer, tho higher costs for currency change than with traditional credit card

    Sentiment
    • Positive
    Content
    • Exchange Rates
    Sep 12, 2023
  • fast. efficient. plus support

    fast. efficient and (important!) support: buddy of mine had a question and got helped

    Sentiment
    • Positive
    Content
    • Customer Support
    Sep 12, 2023
  • Support Wise is a drama!

    Transfers, fast easy and on good rates but if you need support or a refund this is DRAMA! No phone, no email and the help section is a swamp!

    Sentiment
    • Negative
    Content
    • Customer Support
    Sep 12, 2023
  • Molto comodo

    Molto comodo, non velocissimo nella preparazione

    Sentiment
    • Positive
    Content
    • Transfer Speed
    Sep 12, 2023
  • Easy and efficient

    Easy, efficient, very good for my experience. Thanks to Wise Team.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Sep 11, 2023
  • Progressive and professional company

    Progressive and professional company. Move my money quickly and efficiently with low fees. Super convenient. I'm very happy to use them.

    Sentiment
    • Positive
    Content
    • Transfer Speed
    Sep 11, 2023
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Sentiment Analysis (limited preview)
24 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Wise   based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Product Managers, Customer Experience Specialists, Market Researchers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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