Vortex Refrigeration receives mixed reviews, with customers praising the quality and timely delivery of products, but some facing issues with communication, damaged items, and warranty concerns. While many appreciate the customer service and the performance of the refrigeration units, others express frustration over delivery delays, damaged products, and warranty disputes. Communication gaps in shipping information and slow responses from customer service teams also emerged as recurring themes. Overall, Vortex Refrigeration's products are generally well-received for their quality and performance, but improvements in communication and customer support are areas that need attention.
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Uncover the strengths and areas for improvement of Vortex Refrigeration with our comprehensive customer feedback analysis.
Great serviceGreat customer service....Timely delivery....Great follow-upHad a pleasant experience with Vortex....highly recommend
I highly recommend Vortex ! I received my Freezer no problems! Will definitely do business with this company in the future!
Barely got fridge. Iâm rating on shipping and look of fridge. Itâs a beautiful fridge and the wrapping was done great.
Ordered a 27â prep line and was extremely happy with the product when it arrived. Quick shipping and service.
Great Freezer only problem front cover is not easy to open and put it back
The refrigeration unit runs good Mike did a good job BUT the unit when uncrated has a large dent bottom of front door ,upper right side .bottom left plus sealer on the inside never cleaned up now its dried and can't be removed
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