Mixed Reviews: SwiftKey's Customization Wins Praise but Faces Accuracy Issues
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Mixed Reviews: SwiftKey's Customization Wins Praise but Faces Accuracy Issues

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Microsoft SwiftKey AI Keyboard receives mixed reviews with users praising its customization options, predictive text, and emoji search engine, but facing issues like swipe prediction accuracy and cursor jumping. Many users appreciate its stability and intuitive user experience, while others encounter problems with cursor movement and disappearing keyboard rows in password fields. Despite some flaws, SwiftKey remains a popular choice for its reliability in guessing words and customizable features, even being preferred over Gboard by some. Users note its efficiency in multilingual typing but criticize its performance in languages like Chinese. Overall, SwiftKey is recommended for its versatility, although improvements in swipe functionality and bug fixes are desired.

Source: Google Play Reviews of Microsoft SwiftKey AI Keyboard

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Customer Feedback Analysis of Microsoft SwiftKey AI Keyboard

Explore our in-depth analysis of Microsoft SwiftKey AI Keyboard reviews. Discover insights on customization, accuracy, and user feedback.

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Custom Date - Apr 18, 2025
Popular Phrases (limited preview)
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  • Although this app has very enhanced tools, I wouldn't recommend it's use since the cursor keeps jumping many characters before, the characters and symbols aren't typed as I click them and slows down my speed in writing. It is very annoying looking back, correcting and be distracted of my thinking's flow. Despite the suggested actions by the developer the trouble still occurs and the cursor jumps back to previous characters. It is very annoying and has led me to uninstall the app completely.

    Sentiment
    • Negative
    Content
    • Bug Reports and Stability
    May 07, 2024

  • Best alternative if you are bored of Gborad or your phone keyboard. It understands my language and give prediction which is awesome. Also the emoji and gif search engine is better than WhatsApp. I'm satisfied.

    Sentiment
    • Positive
    Content
    • Language Support and Predictions
    May 07, 2024

  • Overall good with better gesture control than gboard. It's not friendly to non-English typing. For example, Chinese. Gboard design is more friendly . If I type 'ningan', it can be either separated as 'nin gan' or 'ning an', and they are different words. Gboard has a side column to let you choose 'nin' or 'ning'.

    Sentiment
    • Positive
    Content
    • Language Support and Predictions
    May 07, 2024

  • Love this keyboard but it actually falls being unstable to youtube in comments sections specially while watching or video playing same time typing in comments section. I hope there is a fix soon anyways not much bothersome I just do little interaction but just hangs, lags, sometimes crashes or not responding needing to restart which is hassle and not the swiftkey I know before etc.

    Sentiment
    • None
    Content
    • Bug Reports and Stability
    May 07, 2024

  • Overall, pretty good, but anytime I have focus on a password field the top row of the keyboard disappears and can't access the clipboard. This forces me to switch back to the samsung keyboard to copy and paste in passwords from my password manager if it does not automatically come up.

    Sentiment
    • Negative
    Content
    • User Experience
    May 07, 2024

  • Swipe predictions are getting worse than ever. I spend half my time correcting the suggestions. Seriously contemplating switching full time to GBoard because of this.

    Sentiment
    • Negative
    Content
    • Keyboard Performance
    May 06, 2024
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Sentiment Analysis (limited preview)
57 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Microsoft SwiftKey AI Keyboard based on online reviews collected from Google Play. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Digital Marketers, Content Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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