Mixed Experiences with mytonies App Highlight Connectivity Issues and Limited Features
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Mixed Experiences with mytonies App Highlight Connectivity Issues and Limited Features

The reviews for the mytonies app indicate a mixed experience. Users highlight difficulties in setup, lack of functionalities like shuffle mode, poor volume settings synchronization, and frustration with the app freezing. Some mention issues with inappropriate content, unresponsive customer support, and the app's limitations in controlling the Toniebox. Overall, the app is criticized for its poor user experience, connectivity problems, and lack of essential features, leading to disappointment among customers.

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Custom Date - Jun 15, 2024
Featured Content
  • Great

    We love it. Just wish there was a shuffle mode so it wasn’t the same order

    Sentiment
    • Positive
    Content
    • None
    May 01, 2024
  • No extra functionality

    Essentially just a store to market to you. Kinda cheapens the whole user experience.

    Sentiment
    • Negative
    Content
    • App Functionality
    Mar 19, 2024
  • App doesn’t work

    App freezes as soon as you open the keyboard to type in log in information

    Sentiment
    • Negative
    Content
    • App Functionality
    Feb 27, 2024
  • Unfriendly APP

    Cannot add music or story at all. I will vote 0 star if there’s.

    Sentiment
    • Negative
    Content
    • App Functionality
    Feb 19, 2024
  • Very poor experience and poor hardware

    Knock the box even just a bit and loses power. (Too bad knocking the sides are how you fast forward and reverse. Brilliant!) And you can’t control the toniebox with the app? Can’t jump to a particular part in a story. Can’t read-along. Can’t set a sleep timer, turn it on or off, etc. What’s the point of an app? (except for obviously harvesting any and all data about my family for sale). There is nothing smart about this. It’s just an nfc reader with a small speaker attached. There’s no reason for this thing to function as poorly as it does. Huge disappointment and is going right back to the store.

    Sentiment
    • Negative
    Content
    • App Functionality
    Feb 19, 2024
  • Terrible experience connecting to WiFi

    Tried 3 networks at 3 houses. Awful setup process on all of them. Heartbreaking for the kid. A lot of pressure for the adult.

    Sentiment
    • Negative
    Content
    • Setup Process
    Dec 29, 2023
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Sentiment Analysis (of 30 reviews)
-77 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for mytonies based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Customer Support Leaders, Market Analysts, Retail Buyers to discover insights into what people love, dislike, and need.

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