Mixed Experiences with mytonies App Highlight Connectivity Issues and Limited Features
Unlock Insights with the mytonies Customer Feedback Report
The reviews for the mytoniesapp indicate a mixed experience. Users highlight difficulties in setup, lack of functionalities like shuffle mode, poor volume settings synchronization, and frustration with the app freezing. Some mention issues with inappropriate content, unresponsive customer support, and the app's limitations in controlling the Toniebox. Overall, the app is criticized for its poor user experience, connectivity problems, and lack of essential features, leading to disappointment among customers.
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We love it. Just wish there was a shuffle mode so it wasn’t the same order
Sentiment
Positive
Content
None
May 01, 2024
No extra functionality
Essentially just a store to market to you. Kinda cheapens the whole user experience.
Sentiment
Negative
Content
App Functionality
Mar 19, 2024
App doesn’t work
App freezes as soon as you open the keyboard to type in log in information
Sentiment
Negative
Content
App Functionality
Feb 27, 2024
Unfriendly APP
Cannot add music or story at all. I will vote 0 star if there’s.
Sentiment
Negative
Content
App Functionality
Feb 19, 2024
Very poor experience and poor hardware
Knock the box even just a bit and loses power. (Too bad knocking the sides are how you fast forward and reverse. Brilliant!) And you can’t control the toniebox with the app? Can’t jump to a particular part in a story. Can’t read-along. Can’t set a sleep timer, turn it on or off, etc. What’s the point of an app? (except for obviously harvesting any and all data about my family for sale). There is nothing smart about this. It’s just an nfc reader with a small speaker attached. There’s no reason f...
Sentiment
Negative
Content
App Functionality
Feb 19, 2024
Terrible experience connecting to WiFi
Tried 3 networks at 3 houses. Awful setup process on all of them. Heartbreaking for the kid. A lot of pressure for the adult.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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