Mobexpert: Mixed Customer Feedback on Quality and Service
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Șoseaua București-Ploiești 44C, București 013696, Romania
Mobexpert has received mixed reviews from customers, highlighting significant issues with product quality and customer service. Numerous clients reported dissatisfaction with furniture quality, including defects in upholstery and assembly. Many experienced poor post-purchase support, with complaints about unresponsive service and inadequate solutions to product issues. While some customers praised the staff's helpfulness and knowledge, others criticized their attitude and lack of professionalism. Additionally, concerns were raised about misleading pricing and lack of transparency regarding returns and warranties. Overall, the feedback indicates a need for improvement in both product quality and customer service to restore the brand's reputation.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Mobexpert based on online reviews collected from Google Business. The analysis helps Retail Managers, Customer Service Trainers, Product Quality Analysts, Marketing Professionals, Business Consultants to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
Search in reviews
Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
Export to PDF
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