Mixed Feedback for Lucky Tackle Box: Duplicate Items, Delivery Delays, and Customer Service Issues
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Mixed Feedback for Lucky Tackle Box: Duplicate Items, Delivery Delays, and Customer Service Issues

Lucky Tackle Box faces mixed feedback with recurring issues such as duplicate items, delivery delays, and poor customer service. Customers highlight dissatisfaction with product quality and subscription management. However, positive reviews mention fun products, responsive customer support, and easy subscription processes.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The website only allows you to buy…

    The website only allows you to buy stuff. They try and get you by continuing your subscription after the 3 months or whatever are done. Then their website won’t allow you to cancel a subscription. Total crap. In dispute now with Mastercard.

    Sentiment
    • Negative
    Content
    • Subscription Management
    Mar 30, 2024
  • Worst company ever

    Worst company ever. I have reached out over and over to cancel my subscription and they will not cancel it or respond. At this point my only option is to cancel the cc it’s on. Stay clear.

    Sentiment
    • Negative
    Content
    • Cancellation Issues
    Jun 09, 2023
  • 10/10 recommend

    10/10 recommend! I made an accident on my order and the crew was more than happy to help me out! So helpful, so kind, and so worth it! Will definitely buy again!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Nov 23, 2022
  • Was having trouble signing in and Alex…

    Was having trouble signing in and Alex M was superb. Issue was resolved immediately and I even upgraded my subscription! Keep it up you guys!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jun 22, 2022
  • They keep charging me for a one time…

    They keep charging me for a one time purchase.I would not do business with this company. They locked me out of my account so I can’t even fix this “subscription”. Scam.

    Sentiment
    • Negative
    Content
    • Billing Problems
    Jun 21, 2022
  • Reason for canceling repeated boxes with all identical items.

    Had this subscription before and just recently subscribed again after two years, reason I canceled is because I keep getting repeated boxes with all identical items.I used to enjoy LTB so had to switch on over to MTB. Hope your boxes get better again

    Sentiment
    • Negative
    Content
    • Product Assortment
    May 28, 2022
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Sentiment Analysis (of 30 reviews)
-27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Lucky Tackle Box  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Service Executives, Retail Business Analysts, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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