Review Summary: Users Share Their Experience with itsme App
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Review Summary: Users Share Their Experience with itsme App

Itsme is a popular app for secure authentication and accessing sensitive sites. However, users have reported various issues with the app, such as it not working after iOS updates, difficulty in logging in, and lack of customer support. Despite these problems, many users find itsme convenient and reliable. Some suggest improvements, like compatibility with new iPhone models and the addition of an Apple Watch app. Overall, itsme is praised for its time-saving and efficient features, making it a valuable tool for quick and secure access to government websites.

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Custom Date - Apr 18, 2024
Featured Content
  • Werkt niet op de iPhone 15 Pro

    App geeft aan dat ik “jailbroken” ben. Kom op man, toen ik de iPhone 14 pro kocht had ik dit ook. Nu met de 15 Pro hetzelfde probleem, bereid jullie app toch eens voor de nieuwe telefoons. Nu zit ik zonder! Toffe app

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Jan 18, 2024
  • No isme on iPhone 14 Pro Max

    Itsme don’t work on iPhone 14 Pro Max with iOS 17.2.1 Always getting a message that my phone is jailbroken. My phone isn’t jailbroken.
    It worked in the past.

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Jan 18, 2024
  • Appli ne fonctionne plus

    J’ai récupéré mon gsm de réparation et voulu réactiver Itsme. Impossible malgré essais avec réactivation par deux app bancaire ni par lecteur de eID via mon pc. Le support technique ne me répond plus. Après une vingtaine d’essais j’abonne cette appli.

    Sentiment
    • Negative
    Content
    • Customer Support
    Jan 18, 2024
  • Broken

    Again the app is broken (after the latest update).
    Reactivation was needed on website with eID.
    after the reactivation everything seems ok and successful.
    But if you want to sign something the app thinks you are jailbroken

    Sentiment
    • Negative
    Content
    • App Functionality
    Jan 18, 2024
  • Mise à jour inutile.

    L’app ne fonctionne pas après une mise à jour iOS.

    Pouvez-vous anticiper cela ?

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Jan 17, 2024
  • plus que déçus mais bien obliger

    Je n’arrive pas à me connecter comme je veux à mes applications à chaque fois ils me disent qu’il y a un dysfonctionnement je suis on peut plus déçu de votre application malheureusement c’est bien la seule merci à bon entendeur

    Sentiment
    • Negative
    Content
    • App Functionality
    Jan 11, 2024
  • See All Reviews
Sentiment Analysis
20 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎itsme based on online reviews collected from App Store. The analysis helps Mobile App Developers, User Experience Designers, Digital Security Consultants, Customer Support Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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