Critical Analysis of Etstur App Reviews
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Critical Analysis of Etstur App Reviews

The reviews for 'Etstur - Otel Ara, Uçak Bileti' app highlight issues with functionality, customer service, room suitability, and technical glitches. Users express frustration with slow performance, incorrect room allocations, lack of helpful responses, and difficulty in using filters effectively. Some customers report unsuitable rooms despite special requests and a lack of support from Ets Tur. The app faces criticism for freezing, login errors, and limited tour options. Despite occasional positive feedback on discounts and service speed, the overall sentiment indicates dissatisfaction and a reluctance to use the app for future bookings.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Çalışmıyor

    Çalışmıyor ki hala siteniz
    Login ne Facebook ne ne de üye ol üzerinden çalışmıyor 17 kere denedim

    Sentiment
    • Negative
    Content
    • Technical Issues
    Sep 03, 2024
  • Apple Wallet

    Merhabalar rezervasyonunu yaptığım bileti nasıl Apple cüzdan uygulamasına kaydedebilirim?

    Sentiment
    • Positive
    Content
    • Account Management
    Aug 22, 2024
  • Giris problemi

    Google ile giris yaparken mobil uygulama hata veriyor. Hesabima erisemiyorum.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Aug 11, 2024
  • Çok aşırı derecede ağır

    Daha fazla geliştirilebilinir favoriye eklediğimizi tekrardan şnceleme şansı yok aşırı derecede yavaş işliyor

    Sentiment
    • Negative
    Content
    • Application Performance
    Jul 26, 2024
  • Sorun yaşarsanız çözümsüz kalır.

    Yaşadığınız sorunlara hiçbir şekilde çözüm üretmeyen bir firma pişmanlıktır.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jul 26, 2024
  • Balayı çiftiyiz

    Çok faydalandık çok geniş kullanım alanı sunuyor

    Sentiment
    • Positive
    Content
    • Hotel Quality
    Jun 26, 2024
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Sentiment Analysis (of 30 reviews)
-40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Etstur - Otel Ara, Uçak Bileti based on online reviews collected from App Store. The analysis helps Hotel Managers, Travel Agents, App Developers, Customer Service Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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