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Shopee PH App Reviews: Mixed Feedback on Service and Features
  • 79 users bookmarked
  • Who is this report for?
    • E-commerce Managers
    • Customer Service Directors
    • Product Development Specialists
    • Digital Marketing Professionals
    • Retail Industry Analysts
Shopee PH App Reviews: Mixed Feedback on Service and Features

Unlock Insights with Shopee PH App Customer Feedback Report

The reviews for Shopee PH's app reveal a mix of positive and negative experiences. Users appreciate the convenience and affordability of the platform, but many express frustration with customer service, account bans, and payment issues. Loyalty from long-time customers is often met with inadequate understanding during financial struggles. Concerns include delayed deliveries, lack of effective support, and dissatisfaction with app updates. Users also highlight the need for better features, such as editing reviews and landscape view options. Overall, while Shopee offers a valuable shopping experience, significant improvements are necessary to address customer grievances and enhance user satisfaction.

Source: App Store Reviews of Shopee PH: 10.10

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Customer Feedback Analysis of Shopee PH: 10.10

In-depth analysis of Shopee PH App reviews covering service, features, and customer satisfaction issues.

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Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Highly recommended!

    Very nice shopping experience with Shopee!

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 29, 2025
  • thanks Shopee

    Making my life easier

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 28, 2025
  • Annoying LIVE and Video tab landing page!

    Bring back th old "Home tab" landing page!

    Sentiment
    • Negative
    Content
    • App Functionality
    Sep 28, 2025
  • great and helpful staff

    great in refunding

    Sentiment
    • Positive
    Content
    • Refund Process
    Sep 25, 2025
  • landscape

    need landscape view for shopee

    Sentiment
    • Positive
    Content
    • App Functionality
    Sep 25, 2025
  • worst app!!!

    worst app!!!

    Sentiment
    • Negative
    Content
    • User Experience
    Sep 25, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-27 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Shopee PH: 10.10 based on online reviews collected from App Store. The analysis helps E-commerce Managers, Customer Service Directors, Product Development Specialists, Digital Marketing Professionals, Retail Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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