Review Analysis: QNB Mobile App User Experience and Functionality
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  • Who is this report for?
    • Product Managers
    • UI/UX Designers
    • Customer Service Managers
    • Mobile App Developers
    • Digital Marketing Specialists
Review Analysis: QNB Mobile App User Experience and Functionality

Unlock Insights with QNB Mobile App Feedback Analysis

The QNB Mobile app receives mixed reviews, with users appreciating its basic functionality for day-to-day transactions but highlighting issues like slow performance, outdated interface, and lack of customer support. Users also express frustration over app glitches, login problems, and the complexity of the new interface design. While some praise the easy transfer process, others criticize the app for errors, connection issues, and the absence of features like Apple Pay support. Overall, there is a call for a more user-friendly, modern, and efficient app experience to align with QNB's reputation and customer expectations.

Source: App Store Reviews of QNB Mobile

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Customer Feedback Analysis of QNB Mobile

In-depth analysis of QNB Mobile app feedback, highlighting user experience and functionality issues.

Custom Date - Mar 31, 2025
Featured Content
  • Difficult to contact QNB by chatting
    Sentiment
    • Negative
    Content
    • User Interface Design
    Jul 14, 2022
  • يحتاج اعادة تصميم ويكون بشكل مبسط وسلس اكثر
    Sentiment
    • Negative
    Content
    • User Interface Design
    Nov 11, 2021
  • Difficult to read
    Sentiment
    • Negative
    Content
    • App Design and Usability
    Apr 28, 2021
  • Lots of errors
    Sentiment
    • Negative
    Content
    • Technical Errors and Connectivity
    Mar 05, 2021
  • بنك قوي لكن التطبيق ضعيف
    Sentiment
    • None
    Content
    • App Design and Usability
    Jul 28, 2020
  • Apple Pay
    Sentiment
    • Positive
    Content
    • Mobile Banking Enhancements
    Jul 17, 2020
  • See All Reviews
Sentiment Analysis (limited preview)
-50 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for QNB Mobile based on online reviews collected from App Store. The analysis helps Product Managers, UI/UX Designers, Customer Service Managers, Mobile App Developers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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