Mixed Reviews for Pullman ZamZam Hotel in Makkah
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Mixed Reviews for Pullman ZamZam Hotel in Makkah

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Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia

Pullman ZamZam hotel in Makkah received mixed reviews from guests. While some praised the hotel's location, staff, and food, others complained about the old and dirty rooms, slow reception service, and lack of maintenance. However, the hotel's hospitality and customer service were highly appreciated by many guests.

Source: Tripadvisor Reviews of Pullman ZamZam Makkah

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Customer Feedback Analysis of Pullman ZamZam Makkah

Explore our in-depth analysis of customer feedback for Pullman ZamZam Makkah with mixed reviews on various services.

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Custom Date - Apr 24, 2025
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  • Perfect experience

    Perfect trip With perfect house cleaning kamal , pruphes The hotel is clean , the service is perfect I love the experience ❤️ In the middle of the haram Would come back again insallah Nice experience

    Sentiment
    • Positive
    Content
    • Cleanliness
    Nov 01, 2023
  • Room no 742 good housekeeping service

    Best service from Sirojul Islam, Aminul Islam & Shahidul Islam room number is 741 & 742. They changed the towels, give new waters for drinking and clean the toilets. They are alao very friendly to all of us

    Sentiment
    • Positive
    Content
    • Staff
    Nov 01, 2023
  • Best service

    Best service ever... especially kamal, mohamed ferves from house keeping. Room 1722 .. the hospitality was immense. The place was optimum in front of haram and you also have many restaurants in the mall

    Sentiment
    • Positive
    Content
    • Service
    Nov 01, 2023
  • It was very good

    I want to thank Kamal and Farves very much, they are very helpful and hospitable. They are very helpful and hospitable It was very exciting stay thank you very much I hope we can repeat this another time .Room:1714

    Sentiment
    • Positive
    Content
    • Staff
    Oct 01, 2023
  • Mekka

    The food for breakfast lunch and dinner is nice, the room is big and comfortable…able to use both hot and cold shower…the disadvantages is the plug…brought travel adapter and cannot use them because they use circular travel adapter

    Sentiment
    • Positive
    Content
    • Facilities
    Oct 01, 2023
  • Very Accessible!

    It was one of the closest hotels to al-haram and was quite cozy. I stayed here for around 10 days, and for the number of people staying there, it was very well managed! The breakfast was… ok, not bad, but not great.

    Sentiment
    • Positive
    Content
    • Breakfast
    Oct 01, 2023
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Sentiment Analysis (limited preview)
90 Net Promoter
Score
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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