Unlock Insights with Pullman ZamZam Makkah Feedback Analysis
Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia
Pullman ZamZam hotel in Makkah received mixed reviews from guests. While some praised the hotel's location, staff, and food, others complained about the old and dirty rooms, slow reception service, and lack of maintenance. However, the hotel's hospitality and customer service were highly appreciated by many guests.
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Perfect trip With perfect house cleaning kamal , pruphes The hotel is clean , the service is perfect I love the experience ❤️ In the middle of the haram Would come back again insallah Nice experience
Sentiment
Positive
Content
Cleanliness
Nov 01, 2023
Room no 742 good housekeeping service
Best service from Sirojul Islam, Aminul Islam & Shahidul Islam room number is 741 & 742. They changed the towels, give new waters for drinking and clean the toilets. They are alao very friendly to all of us
Sentiment
Positive
Content
Staff
Nov 01, 2023
Best service
Best service ever... especially kamal, mohamed ferves from house keeping. Room 1722 .. the hospitality was immense. The place was optimum in front of haram and you also have many restaurants in the mall
Sentiment
Positive
Content
Service
Nov 01, 2023
It was very good
I want to thank Kamal and Farves very much, they are very helpful and hospitable. They are very helpful and hospitable It was very exciting stay thank you very much I hope we can repeat this another time .Room:1714
Sentiment
Positive
Content
Staff
Oct 01, 2023
Mekka
The food for breakfast lunch and dinner is nice, the room is big and comfortable…able to use both hot and cold shower…the disadvantages is the plug…brought travel adapter and cannot use them because they use circular travel adapter
Sentiment
Positive
Content
Facilities
Oct 01, 2023
Very Accessible!
It was one of the closest hotels to al-haram and was quite cozy. I stayed here for around 10 days, and for the number of people staying there, it was very well managed! The breakfast was… ok, not bad, but not great.
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This page displays purchase options and a preview of the customer feedback analysis report for Pullman ZamZam Makkah based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Travel Agents, Market Researchers, Customer Service Trainers, Hospitality Consultants to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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