Proximus+ App Frustration: Login Issues, Bugs, & Lack of Core Features
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Proximus+ App Frustration: Login Issues, Bugs, & Lack of Core Features

The reviews for the Proximus+ app highlight numerous issues, including login problems, bugs, slow performance, lack of access to essential functions like usage and bills, and frustration with unnecessary features. Users express dissatisfaction with the app's updates, which prioritize irrelevant information and games over core functionalities. Complaints about continuous authentication requirements, glitches, and the inability to view consumption data are prominent. Overall, customers are disappointed with the app's overall usability and reliability.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Sluggish app. And kinda convoluted. It can be more user friendly

    I should start by mentioning that i was charged 18€ for using 130mb over my internet quota.

    Try to invest these extra charges that costs you nothing in at least making a decent app.

    Sentiment
    • Negative
    Content
    • Billing and Data Consumption Concerns
    Aug 01, 2024
  • Verschrikkelijke app

    De spelletjes zijn echt overbodig en de continue berichten over die spelletjes zijn irritant.
    Ik wil gewoon mijn data bekijken en daarover meldingen ontvangen.

    Sentiment
    • Negative
    Content
    • Unnecessary Features and Complexity
    Aug 01, 2024
  • Force to create a Proximus Plus account

    Force to create a Proximus Plus account instead of just show me my data consumption as in previous versions of the application

    Sentiment
    • Negative
    Content
    • Lack of Basic Functionality
    Jul 29, 2024
  • Login everytime

    Everytime I want to check my 4G I have to log in and its getting annoying

    Sentiment
    • Negative
    Content
    • Login and Authentication Issues
    Jul 28, 2024
  • Werkt Niet

    Het gaat open maar laad niet op, krijg alleen de logo op mijn scherm en niks meer!

    Sentiment
    • Negative
    Content
    • Performance and Loading Problems
    Jul 27, 2024
  • Décevant

    J’ai jamais vu une application aussi lente et inutile! 0/10. Il s’agirait de nous fournir une application compĂ©tente et sans bug de prĂ©fĂ©rence !

    Sentiment
    • Negative
    Content
    • Performance and Loading Problems
    Jul 24, 2024
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Sentiment Analysis (of 30 reviews)
-94 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Proximus+ based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, User Experience Designers, Customer Service Executives, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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