PNB GENIE App Review: Mixed Feedback on Customer Care and Functionality
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PNB GENIE App Review: Mixed Feedback on Customer Care and Functionality

The PNB GENIE app receives mixed reviews, with some users praising its customer care and ease of issue resolution, while others express dissatisfaction with its functionality and lack of Hindi language support. Users appreciate the quick problem-solving by customer care but face issues with app performance and language options. The high interest rates are a concern for some users. Some users encounter difficulties in opening and using the app, indicating potential technical issues. There is a demand for Hindi language inclusion to improve user experience and accessibility.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Too much interest

    Sentiment
    • Negative
    Content
    • Interest Rates
    Mar 04, 2024

  • Opne nahi ho raha

    Sentiment
    • Positive
    Content
    • Technical Issues
    Nov 22, 2023

  • Bahut acha aap

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 23, 2023

  • Chlta hi nhi

    Sentiment
    • Negative
    Content
    • App Functionality
    Nov 01, 2022

  • good Aap

    Sentiment
    • Positive
    Content
    • App Functionality
    Sep 22, 2020

  • a varaygood aap

    Sentiment
    • Positive
    Content
    • App Functionality
    Feb 03, 2019
  • See All Reviews
Sentiment Analysis (of 30 reviews)
38 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for PNB GENIE based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Customer Service Managers, Banking Professionals, Product Managers, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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