PharmEasy Customer Reviews: Mixed Opinions on Service & Reliability
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PharmEasy Customer Reviews: Mixed Opinions on Service & Reliability

PharmEasy receives mixed reviews from customers, with complaints about order cancellations, delivery delays, and poor customer service. Some users appreciate the app's convenience and good service. However, there are concerns about misleading offers, out-of-stock items, and issues with refunds. Overall, the app's reliability and customer support need improvement.

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  • Healthcare Marketers
  • Pharmacy Retail Managers
  • Customer Experience Strategists
  • Digital Health Entrepreneurs
  • Market Research Analysts

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very very poor service by pharmaeasy request to everyone not order any type of medicine on this app ,,, in prepaid order they received money but not delivered medicine

    Sentiment
    • Negative
    Content
    • Delivery Service
    Feb 05, 2024

  • Worst experience. They canceled the order without any intimation or information. Instead use trumeds. At least they deliver the medicines on time.

    Sentiment
    • Negative
    Content
    • Delivery Service
    Feb 05, 2024

  • Order on 24jan 24 and not got delivery till 5feb at the end cancelled order horror experience

    Sentiment
    • Negative
    Content
    • Delivery Service
    Feb 05, 2024

  • Taking to much time for for loadind page of order status

    Sentiment
    • Negative
    Content
    • App UI
    Feb 05, 2024

  • Worst experience, cheaters Only focus on money making, One of the product worth 1400rs was delivered damaged and it's been more than a week no return was done nor the refund. Even not fit for single star.

    Sentiment
    • Negative
    Content
    • Refund and Return
    Feb 04, 2024

  • Worst app ever seen in any other app the medicine will be clearly displayed as our of stock but here it is giving alternates after placing the order and amount is not refunding after cancelling the order also

    Sentiment
    • Negative
    Content
    • Order Cancellation
    Feb 03, 2024
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Sentiment Analysis (of 30 reviews)
-13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for PharmEasy - Healthcare App based on online reviews collected from Google Play. The analysis helps Healthcare Marketers, Pharmacy Retail Managers, Customer Experience Strategists, Digital Health Entrepreneurs, Market Research Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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