Mixed User Experiences Highlight Vivo App's Key Issues
  • 72 users bookmarked
  • Who is this report for?
    • Product Managers
    • Customer Service Executives
    • UX/UI Designers
    • Mobile App Developers
    • Marketing Analysts
Mixed User Experiences Highlight Vivo App's Key Issues

Unlock Insights with Our Vivo User Feedback Analysis Report

The reviews of the Vivo application reveal a mixed experience among users. Many users express frustration with accessing their accounts, encountering frequent bugs, and facing challenges in changing passwords. While some users appreciate the app's usability and find it practical, others report severe issues, including lack of support and unresolved technical problems. Complaints highlight a poor customer service experience, with long wait times and ineffective solutions. Some users have even considered switching to different service providers due to dissatisfaction. Overall, the app requires significant improvements in functionality and customer support to enhance user satisfaction.

Source: Google Play Reviews of Vivo

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
27 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Vivo

Insightful Vivo app feedback report uncovering key user issues, customer service & more for strategic improvements.

Export
Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>

  • Muito bom gostei

    Sentiment
    • Positive
    Content
    • User Satisfaction Variability
    Oct 01, 2024

  • N茫o resolvem problemas t茅cnicos, a 5 dias estou sem Internet

    Sentiment
    • Negative
    Content
    • Technical Problems
    Oct 01, 2024

  • N茫o consigo entrar no app vivo

    Sentiment
    • Negative
    Content
    • App Accessibility Issues
    Oct 01, 2024

  • Millorar l'aplicaci贸 contra amenaces de tercers

    Sentiment
    • Positive
    Content
    • User Interface Concerns
    Oct 01, 2024

  • Aplicativo s贸 vever bugando

    Sentiment
    • Negative
    Content
    • Overall App Performance
    Oct 01, 2024

  • Pr谩tico,r谩pido de f谩cil entendimento,muito bom.

    Sentiment
    • Positive
    Content
    • Overall App Performance
    Oct 01, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
20 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
27 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with Our CUB App Feedback Analysis Report
    Google Play Reviews 67
  2. Google Mesajlar Feedback Analysis: Enhance Your App
    Google Play Reviews 96
  3. Spotify Feedback Analysis: Unveiling User Insights
    Google Play Reviews 95
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Vivo based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Service Executives, UX/UI Designers, Mobile App Developers, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.