Mixed User Feedback on UltraVoucher App: Praise and Issues Noted
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The reviews for the 'UltraVoucher: Diskon & UFood' application present a mixed bag of experiences. Many users appreciate the app's ease of use and helpful customer service, particularly highlighting the fast response of the support team. However, significant complaints arise regarding the frequent issues with topping up e-wallets, with multiple users experiencing errors and delays in redeeming vouchers. Some reviews point out that the app may not function as expected, with recurring problems and frustrations leading to accusations of the app being unreliable. Overall, while the application has its merits, the predominant feedback suggests a pressing need for improvements to its functionality and reliability for a better user experience.
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for UltraVoucher: Diskon & UFood based on online reviews collected from Google Play. The analysis helps Product Managers, Mobile App Developers, Customer Service Executives, Marketing Analysts, E-commerce Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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Summaries
SWOT Analysis
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