Uber users have provided mixed feedback on the service. While some praised the drivers for their professionalism and friendliness, others reported issues such as overcharging, missing items in orders, and difficulties in canceling orders. Positive reviews highlighted courteous and safe drivers, clean cars, and pleasant conversations during the rides. However, there were complaints about the app's functionality, including confusion with multiple reservations, fare lock issues, and unresponsive customer support. Overall, the service quality varied for different users, with some having wonderful experiences and others facing disappointments.
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Too confusing, made two reservations, why would an app allow you to do that. Not happy
Wonderful experience!
This driver was amazing and so friendly and his driving as great.
Mr Mohammed was very friendly,
and very safe driver!!!!!
……. Oliver.
Picked me up ontime. Super clean car. Excellent driver. Very, very courteous.
Moe was a great guy! Smooth ride and very friendly and professional at the same time
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