Overview of Customer Feedback on Trendyol Online Shopping App
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Overview of Customer Feedback on Trendyol Online Shopping App

Trendyol is widely recognized as a leading online shopping platform, praised for its diverse product range and competitive pricing. Many users report satisfaction with the app's functionality and the reliability of purchases. However, some customers have raised concerns regarding order fulfillment issues, including incorrect items and shipment delays. While the majority find the platform user-friendly and appreciate its secure shopping environment, others express frustration with customer service responsiveness. Overall, Trendyol has a strong reputation but must address logistical challenges to enhance user experience further.

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  • Digital Marketers
  • Product Managers
  • Customer Service Analysts
  • Market Researchers

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Çok iyi fiyatlar var$ krambon 500 tele inlmaz

    Sentiment
    • Positive
    Content
    • Product Variety and Pricing
    Nov 11, 2024

  • Sorunsuz ve guvenli alisverisin adresi

    Sentiment
    • Positive
    Content
    • Platform Reliability
    Nov 11, 2024

  • Her zaman alışveriş yaparım güveniyorum

    Sentiment
    • Positive
    Content
    • User Satisfaction
    Nov 11, 2024

  • Harika tek kelimeyle mükemmel ben bayıldım

    Sentiment
    • Positive
    Content
    • User Satisfaction
    Nov 11, 2024

  • Çok güzel kullanışli bir uygulama

    Sentiment
    • Positive
    Content
    • Application Usability
    Nov 11, 2024

  • Gayet başarılı site

    Sentiment
    • Positive
    Content
    • User Satisfaction
    Nov 11, 2024
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Sentiment Analysis (of 30 reviews)
77 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Trendyol - Online Alışveriş based on online reviews collected from Google Play. The analysis helps E-commerce Managers, Digital Marketers, Product Managers, Customer Service Analysts, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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